Loan Assistant

RCB Bank•Hutchinson, KS

1d•Onsite

About The Position

At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home. RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel. What we’re looking for: Someone responsible for assisting the loan officers with administrative lending and clerical duties.

Requirements

High school diploma or GED
Financial organizational skills and financial information understanding.

Nice To Haves

Previous experience as a loan assistant

Responsibilities

Serve as primary receptionist for Loan Officers and assist with the loan needs of the branch/market.
Greet and direct visitors applying for a loan.
Organize loans for customer signature and loan processing; preparing loans for booking; typing credit memos, letters and correspondence.
Cross-sell bank products.
Answer and direct incoming calls or relay messages, as circumstances dictate.
Complete clerical tasks such as filing, photocopying, faxing, and scanning.