Loan Assistant I

Simmons Bank • Tulsa, OK

410d

About The Position

The Loan Assistant I position is designed to support the company's bankers by managing loan documentation and files, ensuring compliance with banking regulations, and providing excellent customer service. This role involves significant interaction with both internal and external customers, requiring proactive communication and a strong understanding of loan processes.

Requirements

• High School Diploma or GED required.
• One to two years of clerical, administrative support, or general office experience.
• Prior loan experience preferred.
• Ability to read, write, analyze, and comprehend simple instructions and financial documents.
• Ability to manage problematic situations diplomatically.
• Basic understanding of loan documentation, credit policy, and banking regulations.

Nice To Haves

• Basic understanding of financial statements and their interpretations.
• Familiarity with the bank's retail services and processes.

Responsibilities

• Provide support to bankers by servicing, maintaining, and updating loan documentation and files.
• Coordinate the preparation and execution of required loan documentation, ensuring compliance with documentation requirements.
• Organize workflow for loan renewals and follow up with clients and relevant parties for missing documentation.
• Maintain effective file management to resolve documentation deficiencies and manage outstanding exceptions for compliance.
• Assist assigned bankers in collecting financial data and managing client communications to enhance client relationships.
• Monitor reports related to past due loans, paid off loans, and maturing loans to inform bankers of potential issues.
• Promote an outstanding customer experience through proactive communication and professional service.
• Understand and ensure compliance with HMDA, CRA Community Development, and CRA Small Business Revenue inputs.
• Collaborate with ancillary departments within the bank to support loan administration and services.

Benefits

• Equal Employment Opportunity policies and affirmative action programs.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED