Eastern Air Express - Load Supervisor - Killeen, TX

Eastern Airlines LLC•Killeen, TX

About The Position

At Eastern Air Express curiosity and excitement for growth go a long way. In fact, Eastern Air Express was launched by seekers, adventurers and above all fliers. Our rich legacy and pioneering spirit are still evident in our team today. Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets Eastern Air Express apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful. This summary provides a listing of the knowledge, skills and abilities that are critical components for the position of Load Supervisor, also previously known as “Loadmaster” GENERAL This is a full-time, FLSA exempt position, not eligible for overtime, that will report to the Director of Operations, will help supervise loading by ground, ramp, and cargo personnel, whether employee or contract, and will interact with the SOC Operations Managers, Customer Service, Flight Crews, and other operations team members. The Load Supervisor must be detail-oriented and help oversee a safe, secure, and efficient run ground operations (“below wing”) and also keep the company compliant with ground training standards, requirements, and records. The successful candidate will have a strong commitment to a culture of robust internal controls. Good communication skills are required, and the successful candidate must be able to exhibit the values and culture of the company while working in a fast-paced environment. Flexibility in this role is vital to the training organization; expectations with this role is to understand that duties may be given to you beyond your general scope of work when it is necessary to complete a task.

Requirements

Three (3) or more years of airline ground operations experience in a widebody environment preferred
Three (3) or more years of Ramp experience required
Extensive travel is required, including internationally. Applicants must have a valid passport and the ability to travel regularly, both domestically and internationally
Work requires walking, standing, bending, kneeling, or other such activities that may at times be uncomfortable
Strong computer knowledge in Outlook, MS Word and Excel (intermediate level)
Ability to work collaboratively with fellow employees and management
Self-starter & goal oriented
Excellent oral/written communication skills
Detail-oriented and consistently accurate to meet deadlines and multitask in a fast- paced environment
Pass a two- (2) year drug and alcohol background check, pre-employment drug test, and criminal history records check (CHRC)
Eligibility to work in the United States of America.

Responsibilities

Prepare or supervises the preparation and completion of the Cargo Loading Report or Cargo Loading Sheet
Must be at the gate at least 4 hours before departure time
Does security check in all below wing, above wing and passenger cabin compartments
Coordinates and maintains clear and concise communication with all ground handlers including the lav and water team, fuelers and de-icing (as required) to assure that all functions are fully serviced before take off .
Assists in sourcing last minute catering when problem with vendor arises.
On board walk through and trash collection prior to any passengers boarded
Be the point of contract from the beginning till the end of the flight, maintaining updates with head office with vendors and flight status every step during the flight via the SOC update.
Assist FME (Maintenance) with mirror tasks when needed
Ensures bulk hold is checked and cleared each flight. Physically inspects each belly compartment and accounts for containers and any contents.
Physically present to supervise cargo loading to ensure proper loading and consistent with loading sheets/reports
Ensures that all cargo documentation required is completed, accurate, and accompanies each shipment as required in addition to proper and accurate record keeping within the station for audit purposes
Ensures that USCIS, CBP, or other regulatory requirements are met during shipmenso that shipments aren’t delayed in reaching their final destination
Works with regulatory authorities to clear shipments once arrived and to safely and efficiently deliver to customer
Coordinates with fuelers, catering cleaning and Ground handlers to service aircraft promptly, ensuring on time departures.
Follows Cargo Manifests to secure any overage, shortage or damaged cargo.
Serves as GSC for aircraft and passengers by implementing necessary safety and security precautions.
Adheres to customs, immigration and other government agency requirements for international and domestic flights.
In-flight liaison for Flight and Cabin crew.
DG/HAZMAT acceptance to ensure proper processing of loading, stowage handling and pilot NOTOC.
Monitors environmental systems for in-flight cargo.
Ensures compliance with ramp service policies and procedures particularly in the areas of cargo handling, and ground handling.
May need at times to assist in the pushing/pulling of containers, loading/unloading cargo, cleaning, servicing aircraft under-wing needs
Able to routinely lift bags and other cargo items weighing up to 70 pounds and be comfortable climbing in and out of aircraft cargo compartments, operating ground equipment and aircraft loading systems, securing cargo with nets, and assist ground teams with aircraft loading and unloading
While traveling customer-charter flights must always maintain a professional appearance, and be able to represent Eastern Airlines with the proper professionalism.
Other duties as assigned by the Director of Network Sales and Service on a flight by flight basis