Load Planner/Operations Support Coordinator

The Pasha Group•Seabrook, TX

12h

About The Position

Position at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices Job Summary The Load Planner/Operations Support Coordinator is responsible for planning outbound container loads and supporting dispatch, warehouse, and container drayage administration. Primary Objectives Accurate and efficient building of outbound container loads for assigned facilities. Timely and accurate updates of status information and shipment records in databases, spreadsheets, and tools. Validation of shipment status and locations using exception reports, spreadsheets, websites, and other tools and methods. Coordination of trucks and their paperwork arriving for pickup and delivery. Proactive support of dispatch and warehouse management teams.

Requirements

High school diploma or equivalent (HSED) required
2+ years of experience in a warehouse environment with direct responsibility for loading and unloading freight required
2+ years of experience in the transportation industry preferred
Knowledge of load planning standards and practices.
Excellent customer service skills with the ability to develop effective professional relationships.
Strong quantitative and analytical thinking skills
Strong problem solving and multi-tasking skills
Ability to manage workload and prioritize effectively under minimal supervision.
Demonstrated proficiency with Microsoft Office products at the following levels: Excel, Word, and Outlook: Basic level of skill

Nice To Haves

Associate degree in Business, Logistics, or related field, or equivalent combination of coursework and experience in a directly related field preferred

Responsibilities

Build outbound loads using efficient, cost-effective cargo consolidation and ensuring applicable restrictions, requirements, and timeframes are met.
Collaborate with Outbound Registration coordinators to identify specific ports where consolidation is most efficient for specific shipments.
Generate manifests for export container loads and provide to overseas Port Agents and customers upon stuffing.
Prepare Bills of Lading (BOLs) and other shipment paperwork as needed and ensure BOLs are on hand for scheduled loads.
Initiate regular communication with Transportation Service Providers (TSPs) and ensure information related to consolidation issues and shipment activity is provided in a timely manner.
Partner with freight terminal managers to coordinate the drayage, physical loading, and departure of planned outbound containers.
Reconcile Outbound Inventory weekly in conjunction with the freight terminal manager.
Establish and maintain professional relationships with customers to ensure high levels of service.
Monitor touch points on transportation issues, including but not limited to, RDD non conformity, potential missed deliveries, extended dwell times, and others as needed.
Support dispatch teams by correcting problems, updating loads, and generating required paperwork for carriers, brokers, agents, and warehouses.
Closely track and monitor cargo movements between agents and port warehouses.
Respond to tracing requests from local agents and customer service staff.
Research shipment statuses and update move management systems as needed.
Respond to same day complaints and questions with communication back to customer points of contact.
Assist with warehouse inventory monitoring and reporting.
Other duties as assigned.