Load Management Coordinator

Landstar System • Rockford, IL

352d • $18 - $22

About The Position

In this role, you will play a crucial part in ensuring the smooth operation of our proprietary freight marketplace, while protecting the Landstar brand and increasing revenue. You will be responsible for maintaining accurate, up-to-date information on available truckload freight opportunities, ensuring that our platform reflects relevant and timely data for our customers and agents. You will collaborate with Landstar Agents within your assigned region to identify and secure the most effective and efficient capacity to cover critical truckload shipments. Your people skills will be the foundation for your success in this position, helping you build lasting relationships and effectively navigate challenges.

Requirements

• High school diploma, required; or general education degree (GED)
• One-year of customer support experience

Nice To Haves

• 6 months of transportation experience

Responsibilities

• Create and maintain effective working relationships with Landstar Agents, fostering cooperation and resolution
• Assist Landstar Agents in securing capacity for critical truckload shipments, providing training to Agents on external load board offerings and services
• Complete documentation and provide guidance on developing effective load posting practices
• Effectively manage high volume email communications to offer timely support and resolution
• Facilitate commercial owner operator drivers (BCO) random drug test notifications based on FMCSA guidelines, ensuring DOT compliance
• Foster strong relationship with third-party load board vendors through opening and closing accounts, account maintenance, and troubleshooting basic integration issues

Benefits

• Competitive compensation
• Robust benefit plans including affordable medical plans
• Employer 401(k) match
• Paid time off
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Truck Transportation
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees