LOA & Benefits Specialist

Encore Capital Group • Saint Cloud, MN

276d • $55,100 - $88,099

About The Position

The Benefits & LOA Specialist assists with the execution and continuous improvement of the US Benefits/LOA processes and manages projects & programs. This role will assist by improving the employees' experience and operational rigor and excellence throughout our Benefits/LOA processes. In addition, this role is responsible for assisting the coordination of employee leaves of absence, disability related accommodations, in alignment with our business core values. This role will work closely with our third-party leaves administrator and serve as a resource for both employees and managers' consultation and guidance within the complex arena of leaves and accommodations. We're looking for someone who excels in employee experience, data management and is an astute problem solver.

Requirements

• Bachelor's degree.
• Minimum of 2+ Years of benefit administration and/or leave of absence experience.
• Knowledge of Workday HRIS system.
• Knowledge of 401(k) administration and benefits.
• Basic knowledge of state and federal leave-related regulations including FMLA, ADA, LOA wage replacement programs, ERISA, HIPPA and COBRA.
• Knowledge of CA Labor Laws.
• Proficient with Microsoft Office Suite and Excel.
• Experience with pivot tables, VLOOKUPs, XLOOKUPs, formulas highly preferred.
• Ability to properly manage time, meet deadlines, communicate with employees and management, handle confidential information.
• Ability to exercise independent judgment, discretion, and confidentiality.
• Detail oriented with strong research and analytical skills.
• Experience with HR systems such as Service Now, Workday, or similar HRIS reporting tools.

Nice To Haves

• 2 - 3 Years of benefit administration and/or leave of absence experience.
• In depth knowledge of state and federal leave-related regulations including FMLA, ADA, LOA wage replacement programs, ERISA, HIPPA and COBRA.
• Proficient with Microsoft Office Suite and Excel.
• Experience with pivot tables, VLOOKUPs, XLOOKUPs, formulas highly preferred.
• Ability to exercise independent judgment, discretion, and confidentiality.
• Detail oriented with strong research and analytical skills.

Responsibilities

• Assists with the day-to-day operations of benefits/LOA programs such as health insurance, retirement plans, leaves administration, accommodations, and other employee benefits/wellbeing offerings.
• Serves as a point of contact for escalated employee questions or issues related to their benefits and LOA.
• Participates in the education, communication, and support of Total Rewards Programs through conducting benefits orientations and educating employees on the benefits self-enrollment system.
• Handles wellbeing campaigns, communications, or activities as assigned.
• Monitors data integrity of benefit and leave data and implements proactive audits to detect and correct errors in our systems and processes.
• Handles a variety of projects as assigned, recommending suggestions for innovation/improvement and handling the project through implementation, including communications and follow-up for project success.
• Perform other duties, as assigned.

Benefits

• Earn a competitive salary.
• All employees are eligible for uncapped commission or annual bonus incentives.
• Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.
• We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
• Pursue a degree or coursework related to your current role, or the role you are striving for.
• Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
• Enjoy up to eight hours of paid time off each year to volunteer.
• Build a strong financial foundation and reach your goals for the future.
• Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
• Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events.
• Enjoy paid and floating holidays, as well as generous paid-time-off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree