Volunteers Of America Western Washington-posted 2 days ago
$31 - $35/Yr
Full-time • Mid Level
Lynnwood, WA
501-1,000 employees

Volunteers of America Western Washington is a nonprofit organization dedicated to providing essential community services and support to underserved populations. The organization operates multiple programs and facilities across Western Washington, serving staff, tenants, and community members. Our infrastructure department supports a variety of programs including educational services, healthcare access, community outreach, administrative operations and more, enabling the organization to deliver services efficiently, securely, and reliably. The LNC Maintenance Technician plays a critical role in maintaining and enhancing this infrastructure to ensure the organization can achieve its mission and provide exceptional support to all stakeholders. The LNC Maintenance Technician is responsible for overseeing and coordinating the operation, maintenance, and repair of the Lynnwood Neighborhood Center’s building systems and infrastructure, working with both qualified vendors and internal facilities staff. This position ensures that mechanical, electrical, plumbing, HVAC, and IT-related building systems operate efficiently, safely, and in alignment with organizational needs. The LNC Maintenance Technician manages building access, safety systems, and equipment, while collaborating with staff and departments to identify facility requirements, provide solutions, and support the achievement of organizational goals. Additionally, this role maintains comprehensive documentation, policies, and compliance standards to ensure the effective, safe, and secure operation of all building systems.

  • Oversee the operation, maintenance, and repair of all building systems, including HVAC, electrical, plumbing, mechanical equipment, and IT-related infrastructure.
  • Coordinate and supervise work carried out by vendors, contractors, and internal facilities staff to ensure timely and high-quality service.
  • Monitor and manage building access, security systems, and safety equipment to ensure compliance with organizational and regulatory standards.
  • Perform routine inspections, preventive maintenance, and troubleshooting to identify and resolve building system issues promptly.
  • Collaborate with staff and departments to assess facility needs, provide solutions, and support operational goals.
  • Maintain detailed records, documentation, and reports on maintenance, repairs, inspections, and compliance activities.
  • Ensure building systems are operating efficiently, safely, and in alignment with energy management and sustainability goals.
  • Respond to emergencies, system alarms, and urgent service requests to maintain continuous building operations.
  • Conduct safety checks, emergency drills, and routine inspections to maintain a safe working environment. Support sustainability efforts, including energy efficiency and waste reduction initiatives.
  • Maintain and update safety documentation, permits, and inspection reports.
  • Coordinate with the Site Director on maintenance priorities, and facility improvements.
  • Serve as a point of contact for tenants regarding maintenance and facility matters.
  • Communicate effectively with staff, vendors, and service providers to ensure smooth facility operations.
  • Support events and special projects requiring facility or logistical assistance.
  • High school diploma or equivalent required
  • Minimum of 3 years of experience in building maintenance, engineering, or facilities operations
  • Experience with preventive maintenance, troubleshooting, and repair of building systems
  • Knowledge of HVAC, electrical, plumbing, mechanical systems, and basic IT infrastructure
  • Ability to read and interpret technical manuals, schematics, and blueprints
  • Strong problem-solving and organizational skills
  • Ability to work independently and manage multiple priorities
  • Experience with user account management, access control systems, and security monitoring.
  • Strong troubleshooting, problem-solving, and analytical skills.
  • Excellent interpersonal and communication skills for collaborating with staff, vendors, and leadership.
  • Proficiency with Microsoft Office 365 Suite, ticketing systems, and IT management software.
  • Safety and compliance training (OSHA, fire safety, etc.)
  • Ability to lift, carry, push, or pull up to 50 pounds on a regular basis.
  • Ability to stand, walk, bend, stoop, kneel, crouch, climb ladders, and reach overhead as needed for maintenance tasks.
  • Ability to work in confined spaces, elevated areas, or on uneven surfaces safely.
  • Ability to work at computer stations for extended periods.
  • Ability to climb ladders or access elevated areas for network cabling or equipment installation.
  • Ability to work indoors and occasionally in server rooms, storage areas, or other utility spaces.
  • Sufficient vision, hearing, and dexterity to safely operate machinery, monitor systems, and perform inspections.
  • Availability for on-call or after-hours support as required
  • Must possess a valid Washington State Driver’s License and maintain a clean driving record.
  • Must successfully pass a criminal background check prior to hire.
  • Must complete the organization’s Driver Training Program within 60 days of hire.
  • Regular driving between agency locations is a required component of this position.
  • Technical, trade school, or associate degree with a focus in facilities management, building systems, HVAC, or a related field preferred.
  • Coursework or familiarity in basic electrical, plumbing, HVAC, carpentry, or general building systems is preferred.
  • Vacation and Sick Time: Vacation up to 200 hours, Sick time up to 108.64 hours
  • Competitive compensation
  • Holidays: 8 paid per year + 2 paid floating holidays
  • Medical, Dental, and Vision
  • Health Savings Account (HSA)
  • Flexible Savings Account (FSA) medical & dependent care
  • Free Employee Assistance program
  • 403(b) Retirement Plan matching
  • Professional Development opportunities
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