LN Venues, Premium Sales and Service Coordinator
About The Position
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! Across multiple live music venues, the Premium Seat Sales team is responsible for generating Premium Seat revenue, which may include box suites, season tickets, PSLs, some hospitality events, and other revenue-generating programs, has been added to the portfolio of menu items to sell. Packages and inventory will be specific to the assigned venue(s).
Requirements
- Associate's degree required; Bachelor's degree preferred
- Minimum 1-2 years of relevant business experience
- Experience in hospitality and/or entertainment preferred
- Strong written and verbal communication skills
- Excellent customer service with the ability to anticipate VIP clientele needs
- Highly organized with strong multitasking and problem-solving abilities
- Creative thinker with commitment to excellence
- Team-oriented collaborator with high energy and positive attitude
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Nice To Haves
- Social media savvy a plus
Responsibilities
- Assist the Director of Premium Sales and Service in generating sales and administering Live Nation Premium Experiences Programs for assigned venue(s)
- Conduct cold calls and prospect for new clients using ZoomInfo and LinkedIn Sales Navigator
- Maintain and strengthen client relationships through regular communication and service
- Prepare, issue, and verify the return of all Premium Seat contracts
- Oversee accounts receivable and ensure timely payment processing
- Coordinate on-site premium experiences program responsibilities and client services for concert events
- Interface with VIP Club staff to ensure smooth venue operations on event days, including catering, entertainment, and concessions
- Manage client tickets using the Archtics ticketing system
- Maintain client email database and facilitate regular updates via Marketing Cloud
- Assist in implementing marketing strategies with the Director of Premium Sales and Service
- Serve as liaison between internal departments (Box Office, Finance, Marketing) to ensure seamless operations
- Perform other duties as assigned by management
Benefits
- HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- WEALTH : 401(k) program with company match, stock reimbursement program
- FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
- CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- OTHERS : Volunteer time off, crowdfunding match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
