LN Venues, Director of Special Events Sales

Live Nation • Milwaukee, WI

130d

About The Position

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s '50 Companies that Care'. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

Requirements

• High school diploma required.
• Minimum of five years sales experience in the hospitality industry.
• Bachelor’s degree.
• Working knowledge of local and regional markets, restaurant and venue operations, computers (Windows environment, spreadsheet, databases, word processing), guest relations.
• Skill in interpersonal communications, organization, financial knowledge, and team building.
• Ability to delegate, follow up, relate to staff and guests / clients in a positive effective manner.

Responsibilities

• Complete responsibility and accountability for the success of the Special Events Sales department.
• Meet and exceed monthly, quarterly, and yearly financial goals.
• Proactively solicit new business opportunities by conducting effective sales calls, make out-of-the-office sales calls and presentations to potential clients.
• Handle special event inquiry calls; negotiate space, assist with clients catering needs through local caterer, create event proposals and conduct site inspections.
• Build/Generate new leads to increase size of potential client database from cold calls and market prospecting.
• Develop a strategic and promotional plan to drive Special Event/Rental sales for the venue/region to reach/exceed annual goal.
• Sales generation – maximize revenue while developing long-term relationships with clients (both local and national).
• Monitor changes in the sales / special events industry and develop strategies to improve and adjust to those changes.
• Evaluate / identify potential business from new clients for both local market venues as well as Live Nations portfolio of opportunities.
• Seek out and develop relationships with local industries (i.e. corporations, hotels, non-profits, etc).
• Fully integrate into CVB to capitalize on the corporate and convention business that comes to the local market.
• Become involved in local and national outside organizations directly related to the hospitality industry.
• Attend local trade shows, participate in sales blitzes and other off-site sales efforts.
• Responsible for overall financial aspects involved in promoting and selling the venue.
• Create and implement required reports on the productivity of sales by establishing revenue goals.
• Oversee and coordinate service vendors to fulfill client proposal and event needs.
• File management of Caterease (Special Events software system).
• Oversee all departmental accounting paperwork.
• Development, management and fulfillment of the Special Event marketing budget.
• Weekly reports to the GM on corporate sales trends, bookings, sales recaps and department productivity.
• Submit monthly reports to GM and VP of Sales including Special Event Revenue Report, Forecast, Revenue Pipeline, Talent Cost, Event Export Reports, Revenue Breakdown and Lost Business.
• Serve as an advisor to sales venue staff members on logistical arrangements.
• Provide a positive and creative team environment within the venue departments.
• Ensure accuracy and delivery of all required reports are distributed in a timely manner for proper planning.
• Maintain office procedures to ensure timely returned calls, maintain filing, trace system, lost business, and proper etiquette.
• Maintain open communication and handle conflict resolution with staff.

Benefits

• Medical, vision, dental and mental health benefits for you and your family.
• Access to a health care concierge.
• Flexible or Health Savings Accounts (FSA or HSA).
• Free concert tickets.
• Generous paid time off including paid holidays, sick time, and personal days.
• 401(k) program with company match.
• Stock reimbursement program.
• New parent programs including caregiver leave and baby bonuses.
• Fertility, adoption, foster, or surrogacy support.
• Career and skill development programs with School of Live.
• Tuition reimbursement and student loan repayment.
• Volunteer time off.
• Crowdfunding match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees