LN Concerts, Premium Sales and Service Coordinator

Live Nation • Washington, DC

408d • $41,600 - $52,000

About The Position

The Premium Sales and Service Coordinator at Live Nation is responsible for generating revenue through the sale of premium seating options across multiple live music venues. This role involves assisting the Director of Premium Sales and Service in managing client relationships, overseeing contracts, and coordinating on-site premium experiences for concert events. The position requires strong communication skills, creativity, and the ability to multitask in a fast-paced environment.

Requirements

• Associates degree required; Bachelor's degree preferred.
• Strong communication skills.
• High energy and excellent customer service skills.
• Ability to multi-task and problem solve.
• Creativity and highly organized.
• Ability to work in a team setting.
• Ability to anticipate needs of VIP clientele.
• Commitment to excellence.
• Minimum 1-2 years of relative business experience.
• Computer proficiency: Excel, Word, Power Point.

Nice To Haves

• Social media savvy a plus.
• Some experience in hospitality and/or entertainment preferred.

Responsibilities

• Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s).
• Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service.
• Oversee and maintain accounts receivable.
• Assist in maintenance of client relationships.
• Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service.
• Manage client tickets using Archtics.
• Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud).
• Coordinate on-site premium experiences program responsibilities and client services for concert events.
• Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.).
• Conduct cold calls and prospecting for new clients.
• Assist in implementing marketing strategies with Director of Premium Sales and Service.
• Perform other duties as assigned by management.
• Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator.

Benefits

• Health savings account
• Caregiver leave
• Paid holidays
• Loan repayment program
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: Associate degree