LMS PROGRAM ADMINISTRATOR

University of Washington • Seattle, WA

418d • $79,404 - $98,316 • Remote

About The Position

The LMS Program Administrator at the University of Washington's School of Medicine is responsible for implementing and managing the SumTotal Learning Management System (LMS) across a diverse user base, including staff, faculty, and students. This role involves establishing governance for learning programs, configuring the LMS, and ensuring compliance with training requirements. The administrator acts as a subject matter expert, providing support and guidance to various stakeholders while managing the complexities of training needs within a large academic healthcare environment.

Requirements

• Bachelor's degree in computer science, information technology, business, or a related field.
• 4 years' experience in planning, implementation, and support of training programs, including project management and configuration of learning management systems.
• Configuration and use of Learning Management Systems or similar web-based applications for a large group of users.
• Experience with IT methodologies including testing, project management, change management, and system configuration management.
• Strong verbal and written communication skills to effectively interact with all levels of the organization.
• Strong organizational skills with a focus on accuracy and attention to detail.

Nice To Haves

• Experience in an academic healthcare setting or higher education setting.
• Experience with the SumTotal LMS.
• Working knowledge of standard eLearning authoring tools (e.g., Captivate, Storyline, Rise).
• Working knowledge of content standards for LMS integration (e.g., SCORM, AICC).

Responsibilities

• Identify appropriate delivery mechanisms for SoM training programs to streamline training assignments.
• Continuously maintain and update training requirements as programs evolve.
• Identify who should utilize the SumTotal LMS and who should use alternate systems.
• Group users by type to streamline training assignments and maintain these groups as staffing evolves.
• Identify and authorize domain level security roles, configure settings, and perform application maintenance and support for the SumTotal LMS.
• Provide consultation and advise on functionality and constraints of the LMS application to SoM programs.
• Configure activities in the LMS application according to business requirements and needs.
• Develop specifications for reports based on business needs.
• Identify gaps in user requirements and LMS application capacity.
• Work with LT&I team to determine if ancillary tools might be appropriate.
• Align with the UW Medicine global system administrator on domain specific requirements.
• Train and support learners with elevated security roles within their domain.
• Adhere to UW Medicine SumTotal policies and procedures.
• Perform application testing for upgrades and patches.
• Attend bi-monthly SumTotal and LT&I support team meetings.
• Communicate platform changes throughout the SoM and associated users' domain.
• Perform annual maintenance to ensure learning activities, audiences, and reports are current.

Benefits

• Generous benefits and work/life programs.
• Professional growth opportunities.
• Unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees