LMS Administrator

Foxconn-PCE Technology • Houston, TX

384d • $60,000 - $75,000

About The Position

The LMS Administrator position is a mid-level role focused on managing and supporting the Learning Management System (LMS), specifically Cornerstone, within the organization. The administrator will serve as the primary point of contact for LMS-related inquiries, ensuring effective communication and support across multiple sites. This role requires a blend of technical skills, customer service expertise, and the ability to manage diverse training types and user needs.

Requirements

• 3-5 years of experience with Learning Management Systems, preferably Cornerstone.
• Strong technical skills to manage complex systems and permissions.
• Exceptional customer service and communication skills.
• Ability to work independently and resolve challenges with minimal guidance.
• Proficiency in virtual and remote support.

Nice To Haves

• Familiarity with other LMS platforms besides Cornerstone.
• Experience in managing training operations in a corporate environment.

Responsibilities

• Load and manage diverse training types, including Instructor-Led Training, eLearning, On-the-Job Training, Independent Learning, and External Courses.
• Serve as the primary point of contact for LMS-related inquiries and issues.
• Build and maintain positive relationships with site teams, fostering trust and effective communication.
• Provide user support for up to 20 sites, tailoring solutions to meet individual needs.
• Manage a help desk to resolve daily technical and operational issues efficiently.
• Offer multilingual support in Chinese, Spanish, and English to cater to a diverse user base.
• Update and manage course completions and maintain tracking reports.
• Ensure daily ADP updates are processed accurately.
• Act as a producer for virtual training sessions, managing technical operations such as breakout rooms and ensuring smooth execution.
• Provide backend support to ensure user-friendly system operation.
• Assist with system customizations and troubleshoot reporting challenges.
• Deliver responsive and proactive support to sites lacking onsite resources.

Benefits

• Competitive salary range of $60,000 - $75,000 per year.
• Opportunities for professional development and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees