Livonia, LA: Room Attendant - Travelodge

Avantic Lodging Enterprises • Whitefish, MT

244d

About The Position

A Housekeeper/Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

Requirements

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Strong attention to detail.
• Ability to communicate effectively with guests and team members verbally or in written form.
• Ability to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well in stressful, high-pressure situations.
• Effective listening skills to understand and clarify concerns and issues raised by coworkers and guests.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Avantic Lodging Enterprises standards as required by scheduling.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag.
• Comply at all times with Avantic Lodging Enterprises standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Prepare housekeeping cleaning cart for next day's use.
• Clean room with the door closed unless requested otherwise by the guest.
• Report all missing items from room to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for 'Lost and Found' according to the standards.
• Follow all procedures as outlined by the Housekeeping Manager.
• Other duties as required.

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED