Live Hiring Event! - Driveway Customer Service Agents

Lithia & Driveway

87d • $22

About The Position

As a Customer Service Agent, you’ll guide customers through their digital car purchase journey. You’ll act as a trusted advisor, problem-solver, and champion of customer satisfaction.. all while earning competitive pay, bonus opportunities, and growth potential.

Requirements

• Customer-first mindset with a passion for helping others.
• Sales or service experience where you’ve guided customers through decisions.
• Clear, professional communication skills (phone, email, text).
• Strong organizational skills and attention to detail.
• Problem-solving ability with a positive, can-do attitude.
• High School graduate or equivalent, 18 years or older required.

Responsibilities

• Serve as the main point of contact, guiding customers with clarity and care.
• Answer questions, explain next steps, and provide updates via phone, text, and email.
• Support financing, collect documents, and coordinate smooth delivery.
• Build trust by ensuring every customer feels valued and respected.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Education Level: High school or GED