Live Cocktail Server (Full-Time) - Service Bar - Maryland

Live! Casino and Hotel MarylandHanover, MD
1d$10 - $10Onsite

About The Position

Why We Need Your Talents: The Live!! Cocktail Server plays a vital role in creating an exceptional guest experience by providing attentive, timely, and friendly beverage service throughout the gaming floor. Your ability to deliver drinks with accuracy, maintain strong product knowledge, and anticipate guest needs helps ensure every interaction reflects our commitment to outstanding hospitality. By maintaining a polished presence, working efficiently in a fast‑paced environment, and representing the Live! brand with professionalism and enthusiasm, you contribute directly to a memorable and enjoyable experience for every guest you serve.

Requirements

  • A high school diploma or GED equivalent is preferred.
  • Minimum of six (6) months to one (1) year experience in beverage service in a high-volume, fast-paced environment; nightclub experience preferred.
  • Must have the ability to secure and maintain licensure as required by MLGCA or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
  • Speak, read, write and understand basic instructions in English
  • Perform addition and subtraction, at a minimum
  • Ability to make changes from sales, reconcile and balance sales at the conclusion of the shift.
  • Ability to strategically and efficiently maneuver throughout the service area while carrying a tray with service items.
  • Able to handle situations that may arise due to intoxication and stressful situations.
  • Ability to effectively communicate with all departments and other team members.
  • Ability to perform assigned job duties in an interruptive environment under frequent time pressures.
  • Knowledge of sanitation and health department regulations for safe handling of alcohol.
  • Demonstrate poise in all actions, including the highest levels of dignity and politeness.

Nice To Haves

  • “Upsell” and recommend products to guests.

Responsibilities

  • Taking and delivering accurate drink orders in a warm and welcoming manner.
  • Serve those orders accurately and in an expeditious manner.
  • Maintain service areas in a clean and orderly manner.
  • Knowledge of products available for purchase and prices.
  • Have knowledge of the Casino facility along with current and future Casino promotions
  • Ability to passionately speak to guests.
  • Knowledge of: Company policy and procedure regarding guests’ limitations.
  • Alcoholic beverages, liquors, wines, beers, and ales; portray an “ask me” image.
  • General bar equipment, Easy Bar System, ABC laws and regulations, and gaming laws.
  • Ensure guests receive a favorable gaming experience by being unique and spontaneous.
  • Maintain excellent personal appearance.

Benefits

  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts
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