Litigation Support Specialist

Aston Carter•Indianapolis, IN

5d•$19 - $19•Hybrid

About The Position

The Litigation Support Specialist ensures that client needs and expectations are met accurately and promptly. This role involves handling various tasks within a Matter Management & Document Collection environment.

Requirements

Data entry
Filing
Administrative support
Legal document handling
Scanning
Litigation experience

Nice To Haves

Professional demeanor with the ability to communicate with Lawyers, VP, and CEO-level professionals.
Experience working in multiple software platforms simultaneously (20+).
Basic skills and experience working with Excel.
Data analysis
Time management
Attention to detail
Flexibility and adaptability
Problem-solving
Clear verbal and written communication
Organizational and efficient multi-tasking
Maintaining a professional environment
Critical thinking
Self-motivation
Adobe & OneDrive
Excel Formulas

Responsibilities

Perform collection tasks as requested by the Legal Litigation Team based on specified criteria.
Process documents, report requests, and perform uploads and searches as requested by the Legal Litigation Team.
Conduct extensive research in multiple systems for both electronic and hard copy documentation.
Retrieve data via several programs and systems.
Transfer and monitor data, including the creation of proper chain of custody forms.
Communicate with other business areas to request documents, access, and assist in document retrieval.
Provide feedback on process improvements from both an onsite support team and client perspective.
Assist with policy, process, and procedural updates to ensure effective and efficient output while meeting client expectations.
Record metrics for completed tasks.
Provide updates on the progress of each request through email notifications and other assigned documentation.
Manage competing deadlines.
Follow standard operating procedures for received requests, including updating potential client-approved process changes.