Litigation Specialist

Rockingham Insurance Company•Harrisonburg, VA

40d

About The Position

POSITION MISSION: The Litigation Specialist is responsible for handling multi-line claims in litigation or that present a significant claim exposure. Primary responsibilities include working directly with defense counsel, providing technical support to the casualty units, researching legal topics, and assisting in ensuring that litigation management quality controls are maintained. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Thorough knowledge of claims operations to include adjusting, LAE, customer experience, salvage, subrogation, and payment processes
Ability to create a positive work environment in a call center setting
Aware of the company cultural direction and supports the company’s culture and values
Understands the management of staff
Possesses a solid knowledge of the company’s vision, mission, and strategic plans and is committed to their achievement. Maintains a high level of knowledge of all department activity and is innovative in seeking effective ways to address issues
Shows personal integrity, inspires trust, and sets a positive example through a strong work ethic, commitment, and enthusiasm
Stays aware of changes in the external environment and adjusts internal practices as needed.
Demonstrates a strong working knowledge and is a proficient user of all Microsoft Office applications and programs
Continuously advances own understanding of property/casualty insurance claims best practices
Critical Thinking
Negotiation
Time Management
Communication
Analytical
Minimum 7-10 years claims experience
Extensive knowledge and understanding of litigation process
Effective communicator through written, oral, and electronic formats with ability to convey complex concepts clearly to a variety of audiences
Exhibits strong interpersonal skills including ability to develop consensus among decision makers
Demonstrates ethical work manner in dealing with confidential information
Valid driver’s license

Nice To Haves

Adjuster license in required states preferred

Responsibilities

Review all new lawsuits and provide recommendations for handling
Evaluate complex coverage and significant loss exposures
Compliance with Claims Service Guidelines and Unfair Claims Practices Laws and Procedures in each state
Maintain records of suits and final dispositions
Monitor defense counsel adherence to litigation procedures, including prompt budget submissions
Assist in conducting defense counsel audits
Ensure that proper reserving, strategy, and settlement techniques are being used
Attend depositions, settlement conferences and trials when necessary
Represent company in Declaratory Judgment Actions when appropriate
Utilize Alternative Dispute Resolutions
Develop and implement litigation expense control methods
Monitor all open lawsuits and ensure each has an Action Plan
Provide regular status updates to reinsurers
Monitor evolving case law and trends
Participate in Claim Reviews with Large Accounts and/or Program Partners
Perform other duties or special projects as required or assigned
Support the corporate culture and create a positive work environment