About The Position

Litigation Paralegal, Insured Claims and Risk Oversight provides frontline litigation support and claims oversight for routine and complex liability cases, including auto and general liability litigation across North America. This role integrates the technical functions of litigation coordination with the strategic accountability of a liability claims manager, supporting external counsel, Third Party Administrators (TPAs), and internal teams such as Finance and Ground & Rail operations. The ideal candidate will have experience driving operational effectiveness and improving claim lifecycle outcomes through data-informed decisions.

Requirements

  • Associate's degree required.
  • Three to Five years in a corporate legal environment or insurance claims setting, preferably in the logistics or transportation industry.
  • High proficiency in Microsoft Office Suite and familiarity with claims systems (e.g., Riskonnect, Stars).
  • Demonstrated knowledge of digital tools and platforms, with experience leveraging technology to improve efficiency, streamline workflows, and support data-driven decision-making.
  • Excellent written and verbal communication.
  • Highly organized, adaptable, and autonomous.
  • Familiarity with legal databases, reporting tools, and litigation tracking systems.
  • Collaborative mindset with the ability to synthesize complex legal issues for cross-functional stakeholders.
  • Ability to streamline litigation data and transform insights into tactical improvements.
  • Clear and concise reporting with the ability to present to executive stakeholders.
  • Ability to interact effectively with finance, legal, and insurance professionals across geographies.
  • Autonomous, efficient, and process-driven
  • Strong interpersonal, negotiation, and documentation skills.
  • Confident and professional presence in executive-level discussions.

Responsibilities

  • Act as primary litigation support for insured claims (e.g., trucking accident litigation), overseeing claim lifecycle and litigation developments.
  • Coordinate with TPAs to ensure compliance with service agreements, financial reserve accuracy, and settlement authority procedures.
  • Collaborate with outside counsel on litigation strategy, including document preservation, discovery coordination, deposition scheduling, and trial preparation.
  • Lead strategic audits and litigation file reviews to evaluate efficiency, cost management, and legal outcomes.
  • Aggregate and analyze claims metrics, actuarial forecasts, reserve data, and quarterly risk performance reports.
  • Create workflows to ensure proper and timely incident reporting from field representatives and integration with external claim platforms.
  • Collaborate with finance and business units to validate loss reserves and ensure appropriate accrual reporting.
  • Partner with executive and operational leadership to design mitigation strategies, cost reduction initiatives, and benchmark tools.
  • Prepare litigation dashboards and executive presentations synthesizing liability trends, claim valuation, and external performance metrics.

Benefits

  • competitive Paid Time Off
  • 401(k)
  • health insurance
  • employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.
  • multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
  • Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
  • Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
  • 401(k) with company match.
  • Flexible Paid Time Off programs including company paid holidays.
  • Tuition reimbursement program.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Support Activities for Transportation

Education Level

Associate degree

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