Litigation Manager

Westlake Services • Los Angeles, CA

94d • $100,000

About The Position

Are you a strategic thinker with a passion for leadership and legal operations? Do you thrive in high-impact environments where performance, precision, and collaboration drive success? We're looking for a Litigation Manager to take charge of our Consumer Litigation team —a key role responsible for overseeing all stages of litigation related to deficiency balances on charged-off accounts. From managing internal legal processes to working with external attorney firms, you'll ensure cases move swiftly and effectively through the legal pipeline. In this leadership role, you'll be responsible not only for litigation oversight but also for driving team performance, ensuring compliance with company policies, and supporting the Consumer Litigation Director in day-to-day department operations. If you're ready to lead a high-performing team and elevate legal operations, this opportunity is for you.

Requirements

• Strong leadership and team management experience
• Excellent problem-solving, analytical, and decision-making skills
• Ability to work independently while fostering a collaborative team environment
• Exceptional organizational skills and attention to detail
• Effective verbal and written communication abilities
• Ability to manage multiple priorities and work well under pressure
• Familiarity with state and federal collection laws, including FDCPA
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to create, modify, and run SQL queries (preferred)
• Bachelor's degree required (Legal or Business-related field preferred)
• Minimum of 1 year of experience in legal collections or consumer litigation required
• Prior leadership or operations management experience is highly desirable
• ABA-approved Paralegal Certificate is a plus

Responsibilities

• Lead and manage the litigation process for charged-off accounts, including civil lawsuits and referrals to outside counsel
• Supervise and support a team of associates, ensuring performance goals are met or exceeded
• Train and mentor both entry-level and senior staff within the department
• Collaborate closely with the Director of Consumer Litigation on day-to-day departmental operations
• Oversee the accurate preparation and filing of legal documents
• Generate and reconcile daily, weekly, and monthly reports to track productivity and financial metrics
• Monitor and manage department call flow and ensure proper call distribution
• Prepare and submit legal placement files to outside attorneys
• Act as a liaison between Westlake and its affiliates, including outside legal vendors
• Develop, implement, and enforce departmental policies, procedures, and productivity standards
• Assist in motivating staff and improving overall department performance
• Influence and negotiate effectively with internal and external stakeholders

Benefits

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• Gym (available in our Los Angeles, CA & Dallas, TX office)
• Rental Car Discounts
• Dell Member Purchase Program
• UKG Wallet

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree