Litigation Associate Manager

Allstate

5d • $80,000 - $140,050

About The Position

The Associate Manager leads a team of adjusters, delivering exceptional claims and injury service while driving strong performance and quality outcomes. This role oversees complex claims, including Homeowners Liability and Complex Bodily Injury litigation. The ideal candidate brings prior people leadership experience along with a strong background in Commercial General Liability and technical expertise in auto bodily injury claims, including litigation exposure and homeowners liability. This leader balances hands-on expertise with coaching and development, manages workloads and expectations, and delivers service that supports customer retention and NatGen’s business goals. National General Insurance, an Allstate Company, is seeking a Litigation Associate Manager to join our Northeast team and play a key role in leading complex Homeowners Liability and Bodily Injury litigation claims. This role is ideal for a people leader with strong technical expertise in auto bodily injury claims and litigation, complemented by either Commercial General Liability or Homeowners Liability experience. We are open to candidates in the Eastern or Central time zone states.

Requirements

• 5 or more years of experience
• Skills Analytical Thinking, Bodily Injury Claims, Claims Litigation, Claims Processing, Coaching, Commercial General Liability Insurance, Commercial Liability, Complex Claims, Conflict Management, Employee Supervision, General Liability Insurance, Homeowners Claims, Leadership, Liability Insurance, Litigation, Negotiation, People Leadership, Performance Management (PM), Personal Injury Claims, Strategic Objectives, Team Leadership, Technical Knowledge

Responsibilities

• Frequently participates in special projects as a subject matter expert
• Manages and oversees performance of vendors
• Oversees response to highly complex arbitrations contentions
• Oversees the negotiation of highly complex claim settlements
• Oversees the resolution of highly complex customer conflicts or issues
• Analyzes unit reports and supports the achievement of business unit objectives
• Defines, analyzes, and tracks department, section, and/or unit measures
• Reviews employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed