About The Position

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. In this role, you’ll manage complex injury claims, including fractures, bilateral fractures, fatalities etc., while applying your expertise to ensure accurate and fair outcomes. We’re open to candidates located in Eastern or Central time zones who are eager to make an impact and grow their career in both Bodily Injury Litigation and Homeowner Liability.

Requirements

  • 3 or more years of experience (Preferred)

Responsibilities

  • Recognizes and identifies body parts of a vehicle or understanding other potential property damage
  • Identifies customer needs and works to meet those needs using appropriate customer service skills
  • Determines subrogation or fraud potential and how to handle for the most complex cases
  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Recommends process improvements
  • Applies increased experience in the Sr Adjuster level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, Litigation, etc.)
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex/Catastrophic injury claims
  • Handles investigation regarding all aspects of the most complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority

Benefits

  • Equal Opportunity employer – Veterans/Disabled and other protected categories
  • Authorization to work in the United States
  • Innovative thinking environment
  • Opportunities for career growth
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