Litify Software Administrator

Tyson & Mendes LLP•San Diego, CA

17d•$120,000 - $150,000•Remote

About The Position

Tyson & Mendes, a nationally recognized law firm specializing in insurance defense litigation, is seeking an experienced Software Administrator. If you thrive in a fast-paced legal environment and want to be part of a collaborative, high-performing team, we’d love to hear from you. Why Tyson & Mendes? At Tyson & Mendes, we offer more than just a job—we offer a career path supported by a strong, inclusive culture. Our Litify Software Administrator will join our Administrative and Legal Services team, where we invest in their growth and success. Here’s what sets us apart: Work alongside talented attorneys and legal professionals in a team-focused environment Be part of a culture that prioritizes respect, transparency, and inclusion Enjoy hybrid work flexibility, supporting work-life balance and productivity Access professional development through mentorship, training, and ongoing learning Benefit from a competitive billable hours bonus program that recognizes your contributions What You’ll Do and Who You Are We are seeking a skilled and proactive Software Administrator utilizing the Sales Force platform to manage and support our software Litify. Litify is a legal case management, calendaring, and docketing solution. The ideal candidate will have experience administering legal technology platforms, with a strong understanding of workflow automation, data integrity, user support, and system optimization. This role is critical in ensuring our legal team operates efficiently and securely within the Litify environment

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
2+ years of experience administering legal case management or docketing software; Litify experience preferred.
Strong understanding of legal workflows, calendaring, and document management systems.
Excellent problem-solving, communication, and interpersonal skills.
Experience with Salesforce platform.
Ability to work independently and collaboratively in a fast-paced legal environment.
Attention to detail and commitment to data security and confidentiality.
Demonstrates a strong interest in leveraging emerging AI technologies to enhance legal operations and streamline workflows.

Nice To Haves

Salesforce Administrator certification.
Prior Paralegal or Legal Assistant experience at a civil litigation law firm.
Experience with legal compliance and regulatory requirements.
Knowledge of workflow automation and integration tools.
Project management experience.

Responsibilities

Administer and maintain the Litify system, including user management, permissions, and security settings.
Configure and optimize case management, calendaring, and docketing workflows to meet organizational needs.
Provide technical support, troubleshooting, and training for attorneys, paralegals, and staff using Litify.
Monitor system performance and implement updates, patches, and integrations as needed.
Ensure data accuracy, compliance, and confidentiality in line with legal industry standards.
Report directly to the Senior Director of Administration and Legal Services.
Collaborate with IT, Legal Services, Legal Operations, and third-party vendors to enhance system functionality and resolve issues.
Develop and maintain standard operating procedures, user guides, and training materials for Litify.
Generate reports and analytics to support case tracking, deadlines, and workload management.
Stay up to date with Litify product releases and best practices.

Benefits

Overtime paid at 1.5× the regular hourly rate, as needed
Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700)
Employee Assistance Program through HealthAdvocate
Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%
Paid parental leave at base pay
Employees receive a monthly technology reimbursement of $60
37.5-hour standard workweek designed to promote balance and prevent burnout
Employee Assistance Program through HealthAdvocate
Vacation time is accrued annually at the employee’s base rate
Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative
Firm-wide charitable giving program
Numerous social and off-site events each year to enrich your relationships with your colleagues