Litify Software Administrator
About The Position
Tyson & Mendes, a nationally recognized law firm specializing in insurance defense litigation, is seeking an experienced Software Administrator. If you thrive in a fast-paced legal environment and want to be part of a collaborative, high-performing team, we’d love to hear from you. At Tyson & Mendes, we offer more than just a job—we offer a career path supported by a strong, inclusive culture. Our Litify Software Administrator will join our Administrative and Legal Services team, where we invest in their growth and success. We are seeking a skilled and proactive Software Administrator utilizing the Sales Force platform to manage and support our software Litify. Litify is a legal case management, calendaring, and docketing solution. The ideal candidate will have experience administering legal technology platforms, with a strong understanding of workflow automation, data integrity, user support, and system optimization. This role is critical in ensuring our legal team operates efficiently and securely within the Litify environment
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 2+ years of experience administering legal case management or docketing software; Litify experience preferred.
- Strong understanding of legal workflows, calendaring, and document management systems.
- Excellent problem-solving, communication, and interpersonal skills.
- Experience with Salesforce platform.
- Ability to work independently and collaboratively in a fast-paced legal environment.
- Attention to detail and commitment to data security and confidentiality.
- Demonstrates a strong interest in leveraging emerging AI technologies to enhance legal operations and streamline workflows.
Nice To Haves
- Salesforce Administrator certification.
- Prior Paralegal or Legal Assistant experience at a civil litigation law firm.
- Experience with legal compliance and regulatory requirements.
- Knowledge of workflow automation and integration tools.
- Project management experience.
Responsibilities
- Administer and maintain the Litify system, including user management, permissions, and security settings.
- Configure and optimize case management, calendaring, and docketing workflows to meet organizational needs.
- Provide technical support, troubleshooting, and training for attorneys, paralegals, and staff using Litify.
- Monitor system performance and implement updates, patches, and integrations as needed.
- Ensure data accuracy, compliance, and confidentiality in line with legal industry standards.
- Report directly to the Senior Director of Administration and Legal Services.
- Collaborate with IT, Legal Services, Legal Operations, and third-party vendors to enhance system functionality and resolve issues.
- Develop and maintain standard operating procedures, user guides, and training materials for Litify.
- Generate reports and analytics to support case tracking, deadlines, and workload management.
- Stay up to date with Litify product releases and best practices.
Benefits
- Work alongside talented attorneys and legal professionals in a team-focused environment
- Be part of a culture that prioritizes respect, transparency, and inclusion
- Enjoy hybrid work flexibility, supporting work-life balance and productivity
- Access professional development through mentorship, training, and ongoing learning
- Benefit from a competitive billable hours bonus program that recognizes your contributions
- Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-1,700)
- Employee Assistance Program through HealthAdvocate
- Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%
- Paid parental leave at base pay
- Employees receive a monthly technology reimbursement of $60
- 37.5-hour standard workweek designed to promote balance and prevent burnout
- Employee Assistance Program through HealthAdvocate
- Vacation time is accrued annually at the employee’s base rate
- Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative
- Firm-wide charitable giving program
- Numerous social and off-site events each year to enrich your relationships with your colleagues
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
