LIS Supervisor

CBRE-posted 4 months ago
Full-time • Mid Level
Indianapolis, IN
Real Estate
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A Laboratory Instrumentation Services (LIS) Coordinator Supervisor position requires coordinating, developing, and maintaining the scope and vendor performance of LIS preventive and corrective maintenance, while also supervising a team of seven staff members. The role involves implementing policies and procedures, maintaining system updates, and ensuring compliance with regulatory agencies. Additionally, the supervisor will make day-to-day decisions, have some authority for personnel actions, and possess thorough knowledge of department processes. The LIS Coordinator Supervisor will be responsible for valuing, inspiring and leading a team of talented coordinators to exceed client and company goals. Through effective and consistent leadership, relationship building, development, and coaching.

  • Leads, plan, direct, and schedule day-to-day and long-range team activities of a team of LIS coordinators.
  • Lead a team overseeing lab vendors, instrument qualification, CMMS data management, and other lab coordination responsibilities.
  • Implement client scope of services and ensure all programs and procedures are being properly followed.
  • Leads contractor specifications, problems/issues, performance, and administration.
  • Verify compliance with performance, safety, statutory, and regulatory requirements, and company policies, standards, and procedures.
  • Seek and develop new, better methods for accomplishing both individual and department objectives.
  • Showcase expertise in own job field and in-depth knowledge of other job disciplines within the organization function.
  • Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams.
  • Effectively convey challenging and intricate concepts with the power to persuade.
  • Manage and maintain laboratory third party vendors, as well as ensure the integrity and accuracy of LIS maintenance data.
  • Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
  • Ensure your team is meeting all client expectations in all areas of performance, quality, and compliance.
  • Proactively implement service modifications in response to customer and business needs.
  • Conduct performance reviews; develop growth plans; interpret, implement, and support employee-related policies, procedures, and programs.
  • Provide training to staff on LIS policies, procedures, and regulatory requirements.
  • Process performance metrics, including tracking, evaluating, and reporting performance in terms of quality, safety, cost, and customer satisfaction.
  • High School Diploma, GED, or trade school diploma with 5-8 years of job-related experience.
  • In lieu of a diploma, a combination of experience and education will be considered.
  • Prior shift management or supervisory experience preferred.
  • Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
  • The innovative mentality to develop methods that go beyond existing solutions.
  • In-depth knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.
  • Experienced organizational skills with an advanced inquisitive mindset.
  • Highly sophisticated math skills, including the ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations.
  • Health insurance
  • Vision insurance
  • Life insurance
  • 401k
  • Personal time off (PTO)
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