Liquor Store Manager II

Winn-DixieApopka, FL
4d

About The Position

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work , we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here . We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Liquor Store Manager II Job Purpose Job Summary This role will effectively lead, manage, and develop overall stand-alone liquor store operations and associates to execute best practices and maximize sales and profitability. Responsible for the profit and loss (P&L) for their store and must use leadership and merchandising skills to manage the product levels and make sound business decisions by creating a shopping and working environment that exemplifies the company's commitment to and vision of service, quality, and neighborhood partnerships.

Requirements

  • Must be at least 21 years of age.
  • Proven experience in a SEG lead position; or one (1) year management or supervisory experience in supermarkets, retail, restaurants, hotels or general business.
  • Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
  • High standard of integrity and reliability.
  • Demonstrated strong customer service skills, effectively addressing customer issues, and controlling business impact. Proficient with computer applications used in effectively operating the department
  • Knowledge of liquor, wines, and beers.
  • Exceptional interpersonal, motivational, customer service, and communication skills.

Nice To Haves

  • English and Spanish

Responsibilities

  • Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Demonstrates and role model exceptional customer service exceeding customer expectations. Ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, vendors, suppliers, and regulatory agencies.
  • Oversees the financial budget, in-stocks, inventory, shrink, and expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning to associates. Reviews P&L for business opportunities to determine areas for improvement and communicate finds store status and plans of action with district manager.
  • Recruits, interviews and hires the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Ensures new associates receive proper orientation and training and conducts regular evaluations of direct and indirect reports. Manages, supports and develops associates through feedback, praise, and recognition. Ensures adherence to all state and federal employment laws and company policies and procedures through partnership with human resource and legal department support staff. Assists in addressing performance issues or recommending separation when necessary.
  • Performs other job-related duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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