Liquor Store Customer Service Representative (Part-time)
About The Position
The Liquor Store Operations generates nearly $10 million in sales annually providing about $1 million in profits that go back to the City. The profits generated by the liquor stores are used to fund several City projects including the pavement management program, facility maintenance and replacement of playground equipment. The Liquor Store Customer Service Representative's primary position responsibilities and areas of impact are: Provides a pleasant shopping experience by welcoming customers in the store, researching and answering questions related to products and merchandise. Ensures customers have a positive purchasing experience by educating customers on products and merchandise so buyers can make an informed decision. Creates smooth transactions for customers by following all policies, procedures and laws related to liquor store procedures (i.e. selling liquor to individuals that are 21 years of age and older, etc.) in a seamless and effective fashion. Fosters a constructive environment for shoppers to view and purchase items by positioning product on shelves and shifting merchandise to an appealing location. Assisting with unloading large delivery trucks and taking inventory. Maintains the store's presentation is held to a high standard by cleaning the floor, shelves and backroom. While these areas are the primary focus of this position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as a part of their role with the City.
Requirements
- High school diploma or equivalent (GED) required. Previous work experience in retail, service or liquor industry preferred.
- Ability to reconcile cash and receipts, able to obtain knowledge of cash register and point-of-sale procedures.
- This position requires the ability to lift/pull/push/move/carry up to 50 lbs on a regular basis. The ability to bend/stand/reach is also required.
- Candidates must successfully complete and pass the City's evaluation of the pre-employment process prior to their first day of employment. Pre-employment processes for this position includes professional reference checks, background check, work verification.
Nice To Haves
- Previous work experience in retail, service or liquor industry preferred.
Responsibilities
- Provides a pleasant shopping experience by welcoming customers in the store, researching and answering questions related to products and merchandise.
- Ensures customers have a positive purchasing experience by educating customers on products and merchandise so buyers can make an informed decision.
- Creates smooth transactions for customers by following all policies, procedures and laws related to liquor store procedures (i.e. selling liquor to individuals that are 21 years of age and older, etc.) in a seamless and effective fashion.
- Fosters a constructive environment for shoppers to view and purchase items by positioning product on shelves and shifting merchandise to an appealing location. Assisting with unloading large delivery trucks and taking inventory.
- Maintains the store's presentation is held to a high standard by cleaning the floor, shelves and backroom.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED
Number of Employees
251-500 employees
