Liquor Store Clerk

About the position

Provides Member/Guest Service by acknowledging the Member/Guest, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, promoting products and services, and appropriately representing and supporting the Company's mission. Receives and stocks merchandise and maintains Sales Floor and merchandise presentation in accordance with Company policies and procedures by: setting up, cleaning, arranging and organizing product displays and merchandise; removing damaged goods; properly handling claims, returns, and signing; pricing merchandise appropriately; completing paperwork, logs, and other required documentation; securing fragile and high-shrink merchandise; zoning the area; and identifying shrink and damages. Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift driving and spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management. Operates and maintains hardware such as cash registers and related equipment, processes Member/Guest purchases and refunds, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different Membership and payment types and by stocking register supplies and box bins, following Company policies and procedures for identifying concealed merchandise, and making an effort to meet front-end performance goals. Maintains availability of and organizes carts/flatbeds, assists Members/Guests with transporting items, properly and safely utilizes cart retrieval equipment, and maintains parking lot cleanliness. Follows Company policies, and local, state, and federal laws for Liquor sales by securing merchandise, maintaining signage, verifying Member/Guest identification, and completing and maintaining paperwork, forms, and required documentation. Maintains entrance and exit areas of the Facility by greeting Members/Guests, assisting with carts, flatbeds, and wheelchairs, reviewing receipts, completing logs, and identifying shrink. Cleans all areas of the Facility (for example, floors, windows, restrooms, trash receptacles) in accordance with Company procedures, guidelines, and methods and utilizing approved chemicals, supplies, tools, and equipment. Fulfills Member Fax/Click 'n Pull orders by reviewing orders; locating, preparing, and packaging merchandise; insuring the accuracy of orders prior to shipping; shipping and tracking packages; and following up on out-of-stock merchandise to meet Member needs.

Responsibilities

• Acknowledging Members/Guests and identifying their needs.
• Assisting with purchasing decisions and locating merchandise.
• Resolving issues and concerns for Members/Guests.
• Promoting products and services.
• Receiving and stocking merchandise.
• Maintaining Sales Floor and merchandise presentation.
• Setting up, cleaning, arranging, and organizing product displays.
• Removing damaged goods and handling claims and returns.
• Pricing merchandise appropriately and completing required documentation.
• Securing fragile and high-shrink merchandise.
• Conducting safety sweeps and following safety standards.
• Operating cash registers and processing purchases and refunds.
• Maintaining availability of carts/flatbeds and assisting Members/Guests.
• Following local, state, and federal laws for liquor sales.
• Greeting Members/Guests and maintaining entrance and exit areas.
• Cleaning all areas of the Facility.
• Fulfilling Member Fax/Click 'n Pull orders.

Requirements

• Must be 18 years of age or older.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Paid education assistance through the Live Better U program.