PT Liquor Store Clerk

City of Brookings•Brookings, SD

2d•Onsite

About The Position

Under the direct supervision of the Liquor Store Manager, the sales associate provides exceptional customer service while performing all sales functions, to include cash register transactions, stocking coolers and shelves, balancing sales receipts, and general custodial duties.

Requirements

Must be at least 21 years of age or older.
High School Diploma or Equivalent.
Must be a United States citizen. This position does not support sponsorship.
Availability to work all shifts, including days, evenings, holidays, weekends. Requires availability during HOBO week.
Ability to stand for extended periods, lift and carry heavy objects, and perform tasks such as stocking shelves and moving inventory.
Strong interpersonal and communication skills and ability to provide excellent customer service.
Ability to accurately process transactions and check identification.
Honesty and integrity in handling financial transactions and adhering to legal regulations regarding the sale of alcohol.

Nice To Haves

Basic understanding of the different types of liquor, beer, wine, and related products, or willingness to learn about them.
Prior experience handling cash and operating a point-of-sale (POS) system.

Responsibilities

Greet and assist customers in a friendly and professional manner, answering questions about products, making recommendations, and providing information on promotions or specials.
Develop a thorough understanding of the store’s inventory, including different types of liquor, wine, beer, and related products. Stay informed about new arrivals, seasonal offerings, and industrial trends.
Proactively engage customers to increase sales by suggesting complementary products, and promoting deals or promotions.
Process transactions accurately using a point-of-sale (POS) system, handling cash, credit, and debit card payments. Maintain proper cash handling procedures and reconcile cash register at the end of each shift.
Ensure compliance with legal regulations by checking identification to verify the age of customers purchasing alcohol, refusing sales to underage individuals, and reporting any suspicious behavior.
Assist with receiving deliveries, stocking shelves, and rotating merchandise to maintain freshness and minimize waste. Assist with restocking as needed.
Keep the store clean, organized, and visually appealing by regularly tidying shelves, dusting displays, and removing empty boxes or packaging. Monitor and report any maintenance issues or safety concerns to management.
Monitor customer behavior to prevent overconsumption and ensure a safe shopping environment. Intervene when necessary to refuse service to intoxicated individuals.
Adhere to all federal, state, and local laws and regulations governing the sale of alcoholic beverages, including age restrictions, licensing requirements, and sales limits. Stay updated on changes to regulations and company policies.
Collaborate with coworkers to achieve sales goals, assist with tasks as needed, and contribute to a positive work environment. Communicate effectively with management and fellow associates to address issues or concerns promptly.
Perform duties in a manner consistent with safe practices and policies.
Perform other duties as assigned.