About The Position

We are looking for friendly, motivated individuals to help deliver outstanding customer care in the fast-paced environment of our Fine Wine & Good Spirits stores! If you are interested in food and wine pairing and assisting customers this would be an opportunity to share and expand your knowledge! This is shift lead work in a PLCB liquor store. An employee in this job is responsible for leading a shift in a liquor store or overseeing the work of lower-level clerks focusing on one particular aspect of a shift, such as ringing sales or unloading a shipment. While work includes the oversight of other clerks, the performance of routine duties is required. Work includes overseeing and engaging in customer service, ringing sales on a cash register, unloading shipments, stocking shelves, building displays, and cleaning the store. Work also includes providing on-the-job training to lower-level store employees regarding store procedures and policies; assigning and reviewing the work of lower-level store clerks; completing accounting and inventory reports for the shift; overseeing cash management issues on the shift; and resolving customer service and product-related issues. Routine store duties are performed and directed independently, while guidance is sought from a manager or an assistant manager for new or unusual circumstances. Work is reviewed by a manager through conferences and reports for adherence to policy and procedures for the overall performance.

Requirements

  • Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (commonwealth titles); or six months of retail sales work.
  • Must meet the PA residency requirement.
  • Must be able to perform essential job functions.
  • Must pass a background investigation.

Responsibilities

  • Lead a shift in a liquor store or oversee the work of lower-level clerks.
  • Engage in customer service and resolve customer service and product-related issues.
  • Ring sales on a cash register.
  • Unload shipments and stock shelves.
  • Build displays and clean the store.
  • Provide on-the-job training to lower-level store employees.
  • Assign and review the work of lower-level store clerks.
  • Complete accounting and inventory reports for the shift.
  • Oversee cash management issues on the shift.

Benefits

  • Multiple health plans including health coverage, vision, dental, and wellness programs.
  • Competitive wages and multiple retirement and investment plan options.
  • Generous paid leave benefits including paid vacation, paid sick leave, and paid parental leave.
  • Flexible work schedules and work-from-home opportunities.
  • Opportunities for internal mobility and professional development.
  • Employee-only discounts and rates on a variety of services and memberships.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Executive, Legislative, and Other General Government Support

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