Liquor Manager

Albertsons • Chehalis, WA

212d • $22 - $24

About The Position

Position Purpose: To manage and control the operations of the Liquor Department, supervise Liquor Department team members and order merchandise. Ensure guest service, product quality and selection; along with providing knowledgeable recommendations and information on all products in the department in an easy-to-understand communication. Engage guests on Wine, Spirits or Beer selections to accompany any occasion and create an enjoyable shopping experience while maximizing sales. Advises and trains team members on Liquor Department basics to ensure guests are satisfied, retained and their needs fulfilled. Wine Stewards are expected to work during the peak selling periods which will include weekends, evenings and holidays.

Requirements

• Requires taking and passing of certification training program and continued ongoing training.
• Must be of the legal age for consumption of alcoholic beverages in the jurisdiction in which they are employed.
• Requires good communication skills, good leadership and interpersonal skills, and the ability to maintain composure in dealing with customers and co-workers.
• Must have knowledge of types, alcohol content, uses and care of liquor department products.
• Requires an awareness of popular drink recipes.

Responsibilities

• Build and encourage superior guest service, providing a continuous attention to guest needs in a prompt, courteous and friendly manner.
• Engage in suggestive selling and other sales techniques with knowledgeable suggestions and professionalism.
• Utilize social media tools to help drive guest loyalty and sales.
• Be knowledgeable on Wine regions, grapes, vineyards and vintages from all over the world and be able to offer appropriate suggestions for food pairings.
• Be acquainted with Spirits and spirit cocktails, having knowledge of recipes and ingredients.
• Maintain a good knowledge of Beer, Party Planning and familiarity of the entire store's amenities.
• Engage in continuous education about wine, spirits and beer through ongoing training.
• Remain current on product trends and look for emerging trends which present sales opportunities for the department.
• Stock and rotate department products to ensure freshness and date control.
• Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Order wine from vendors; place specialty orders for guests as necessary.
• Restock racks and build case stacks and displays for visual appeal.
• Orders, receives, checks and controls inventory to ensure adequate quantity and quality.
• Maintain an awareness of seasonal and promotional merchandising and plans orders accordingly.
• Interpret reports, complete necessary paperwork, and follow company transmittal procedures.
• May operate checkstand equipment such as cash register and scanner to process customer orders.
• Engage in suggestive selling other sales techniques and bags customer orders.
• May be accountable for proper cash handling procedures and proper accounting of sales.
• Responsible for cost and quality control.
• Prevent shrink.
• Ensure compliance with product handling, stocking, display and signing procedures.
• Encourage and maintain a safe work environment.
• Ensure the proper sanitation and visual appeal of the department.
• Ensure compliance with liquor sales laws.
• Monitor backroom inventory and space security.
• Use related equipment including: box cutters, compactors, hand trucks and pallet jacks.
• Perform all job duties with honesty and integrity.

Benefits

• Medical, dental, vision, disability and life insurance.
• Sick pay (accrued based on hours worked).
• PTO/Vacation pay (accrued based on hours worked).
• Paid holidays (9 days annually).
• Bereavement pay.
• Retirement benefits (pension and/or 401k eligibility).

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers