Liquidity & Account Solutions- Global Liquidity & Account Shared Services- Senior Associate

JPMorgan Chase • Jersey City, NJ

106d

About The Position

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Global Liquidity & Account Shared Services, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Prior experience as a business analyst/ business systems analyst or an equivalent role
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• In-depth knowledge of requirements elicitation and analysis techniques and hands-on experience in using various artifacts and best practices used to document requirements
• Applicable experience in using Confluence, JIRA, LUCID, Balsamiq or similar tools
• Prior experience in driving end-end user acceptance testing, including understanding of best practices and processes
• Transferable experience in documenting requirements
• Ability to manage tight delivery timelines, exhibit calmness under pressure and comfortable navigating through ambiguity and change
• Experience in data analysis and deriving insights from data

Nice To Haves

• Industry level certification such as CBAP, CSPO, Product school or equivalent
• Familiarity and understanding of liquidity products
• Familiarity and experience with product development in an Agile model

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Manages the product backlog and driving refinement sessions with the technology teams, leading/participating in other Agile ceremonies as needed to drive the execution of the product roadmap
• Ensures sprint deliverables meet requirements/ acceptance criteria
• Ensures test scenarios provide adequate coverage of product requirements, assisting with user acceptance testing as required
• Ensures end-to-end requirements traceability
• Works in conjunction with technical team to drive defects and issue resolution

What This Job Offers

• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities