PRIMARY RESPONSIBILITIES: • Gather customer requirements and complete new server builds per operational procedures. • Perform server decommissions per operational procedures. • Perform day-to-day operational maintenance, customer support, and program compliance. • Execute yum/dnf installation and updates of Red Hat packages. • Remediation of IAVM and ACAS vulnerability reports. • Understand and audit DISA STIG checklists, including usage of automated SCAP scans. • Execute Ansible automation content to audit and remediate compliance. • Define technical details within milestones for Plan of Action & Milestones (POA&Ms). • Effectively communicate with customer and implement resolution for operational compliance. • Assess, suggest, and implement system performance improvements. • Modify and establish storage allocation, including NFS. • Understand, troubleshoot, and improve functionality within SELinux, AIDE, fapolicyd, firewalld, Red Hat Identity Management (RHIdM), Red Hat Satellite, and Trellix products. • Conduct root cause analysis and articulate to customer. • Assist customers with migrating functionality to new servers with latest RHEL OS. • Participate in on-call rotation to support outages and occasional after-hours maintenance. • Create and improve documented Standard Operation Procedures.
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Career Level
Mid Level