Linux Site Reliability Engineer

Nutanix • Durham, NC

7d • Hybrid

About The Position

Hungry, Humble, Honest, with Heart. The Opportunity Are you a detail-oriented problem solver with a passion for optimizing cloud operations and a knack for writing efficient scripts? If so, you'll thrive in our dynamic Nutanix team, where your skills will directly impact the availability and performance of our cutting-edge cloud technology while collaborating with a global network of talented professionals dedicated to innovation and operational excellence. About the Team At Nutanix, you'll join the Private Cloud team within the broader Global Cloud Operations (GCO) team, a dynamic assembly of over 70 passionate individuals spread across the US, Netherlands, Serbia, and India. This diverse group thrives in a high-energy IT environment that prioritizes innovation and operational excellence. You'll experience a collaborative culture that fosters teamwork and a sense of unity, despite our geographical dispersion. The GCO team plays a crucial role in ensuring the smooth operation of critical systems, leveraging cutting-edge technologies and automation to achieve our goals. You will report to the Manager of Hybrid Cloud Infrastructure. In this role, you will report to the Manager of Hybrid Cloud Operations, a dedicated mentor committed to supporting your professional growth and success within the team. Our work setup is hybrid, requiring you to be on-site three days a week while giving you the flexibility to work remotely for the remaining days. Travel commitments are very minimal, as they are not a primary aspect of the role and will only occasionally arise as needed for collaboration or specific events.

Requirements

• Proficiency in Linux/UNIX system administration with advanced troubleshooting skills.
• Strong scripting capabilities in languages such as Python and Bash.
• Experience in a 24/7 NOC environment, preferably with a cloud service provider.
• Solid understanding of cloud infrastructure components (firewalls, load balancers, DNS, etc.).
• Knowledge of cloud technologies and architectures, especially in SaaS environments.
• 3-5 years of hands-on experience with Nutanix AOS, AHV, and Prism Central, OR VMware/Proxmox/KVM.
• Excellent problem-solving abilities and strong communication skills.
• A relevant degree in Computer Science, Information Technology, or a related field is preferred.

Responsibilities

• Ensure the 24/7 availability and reliability of Nutanix's cloud services and infrastructure.
• Respond promptly to alerts and support tickets, troubleshooting and resolving issues effectively.
• Collaborate with QA, Development, and Infrastructure teams to design and implement robust monitoring solutions.
• Manage deployment of software patches, upgrades, and administrative tools to maintain system integrity.
• Participate in on-call rotation to provide after-hours support and maintain service level agreements (SLAs).
• Develop and enhance automation scripts using languages like Python or Bash for operational efficiency.
• Document processes and procedures for knowledge sharing and continuous improvement within the team.
• Achieve first-year objectives by streamlining incident response processes and enhancing system monitoring capabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees