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Technology Lifecycle Services (TLS) is our clients' essential mission-critical provider of trusted support and services across infrastructure environments. We support clients' IBM and multi-vendor infrastructure, providing a simple support execution using AI as a delivery backbone across the diverse IT landscape. We enable highly available and secure environments for our clients, ensure their IT goals are achieved with project services, and deepen insights into their environments (including proactive views) with Support Insights while using AI to drive outcomes efficiently. In accomplishing this, we grow our client mindshare, thus growing our market capture, and advance clients hybrid cloud (IBM's mission 1) and AI (IBM's mission 2) journeys.
