Linkage to Care Specialist - Public Health

County of Mecklenburg, NC • Charlotte, NC

3d • Onsite

About The Position

Incumbents perform duties related to controlling the spread of sexually transmitted diseases, HIV infection, and other public health risks within Mecklenburg County. Duties include: conducting personal interviews to obtain case-related information; educating clients regarding the disease process, treatment, prevention and legal requirements; and analyzing epidemiological information to determine the need and priority for follow-up activities.

The Linkage to Care Specialist works with individuals who have tested positive for sexually transmitted infections, HIV, and/or Hepatitis C and who would benefit from assistance in navigating healthcare systems. The incumbent possesses the basic knowledge of disease transmission and progression and has an extensive knowledge of community agencies and resources. The mission is to link the client with needed services, empower the client in navigating systems, enhancing self-advocacy, and promoting self-sufficiency in meeting the client's needs.

The Linkage to Care Specialist works one-on-one with individuals in a variety of settings, identifies client needs, develops strategies with the client to address those needs, and advocates for the client during interactions with healthcare providers.

Requirements

• Two years of related public health experience
• Bachelor's Degree in Biology, Microbiology, or a related field
• Valid North Carolina or South Carolina Driver’s License.
• Must obtain and maintain a valid Mecklenburg County Vehicle Operator’s Permit.

Nice To Haves

• Experience with motivational interviewing
• History of working with diverse populations
• History of working with clients who may experience low health literacy

Responsibilities

• Locate, notify and counsel clients about positive laboratory test results
• Educates clients on U=U and the importance of achieving viral suppression.
• Assist clients with developing a plan for medication adherence
• Facilitates communication between the patient, family members and healthcare provider to ensure patient satisfaction and quality of care as needed.
• Interview clients with abnormal laboratory test results to provide information, risk reduction planning and to notify them of treatment recommendations
• Refer clients with abnormal laboratory test results to appropriate medical services
• Arranges for and ensure testing, treatment as needed
• Documents client interactions using an electronic medical records system
• Provides monthly reports of activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees