Linen Services Supervisor

Children's Healthcare of Atlanta•Atlanta, GA

About The Position

Ensures high-quality linen distribution throughout the system by employing efficient scheduling, comprehensive training, diligent follow-up, and robust data management. Uphold the mission, vision, and values of Children's Healthcare of Atlanta by adhering to regulatory standards and ensuring the maintenance of accurate records across the system. Proactively support initiatives that ensure safe patient care and services, promoting a secure environment at Children's Healthcare of Atlanta.

Requirements

3 years of experience in a leadership role
1 year of housekeeping or linen experience within a healthcare setting
High school diploma or equivalent
Excellent communication, organizational, and leadership skills
Ability to work without direct supervision
Ability to coordinate work schedules and effectively utilize manpower to accomplish required tasks and projects
Ability to apply judgment and make sound decisions
Ability to balance a hectic workload and manage multiple priorities
Ability to pay strong attention to details
Ability to identify problems, brainstorm possible solutions, communicate and act quickly, solve the problem, and prevent the problem from recurring
Ability to utilize Microsoft Office and computer applications

Nice To Haves

Associate degree

Responsibilities

Engage in continuous evaluation and enhancement of care and service quality.
Oversee daily organizational operations and manage linen department activities to maintain linen quality.
Monitor inventory levels to ensure adequate supply and submit daily linen orders to the processing plant.
Prepare and distribute month-end linen usage reports to management.
Manage cost-effective linen allocation throughout the facility, providing detailed monthly cost-analysis reports.
Enforce work rules consistently and equitably.
Clearly communicate and enforce policies and assignments with accountability.
Assume department head responsibilities in the absence of Facilities Management Operations.
Conduct timely and equitable quality improvement inspections monthly.
Interface with internal and external customer groups, offering personalized attention and responding promptly to needs and requests.
Support and embody the philosophy of family-centered care.
Educate employees on departmental goals and responsibilities, clarifying their roles.
Stay visible and available to staff, actively engaging, offering support, addressing concerns, and recommending improvements.
Evaluate workloads, organize job schedules, assignments, and procedures efficiently.
Remove obstacles or escalate issues to appropriate leaders.
Follow up on reported problems and complaints, identify root causes, and ensure prompt resolution.
Evaluate employee performance and conduct timely annual reviews.
Meet all in-service requirements.
Must have reliable transportation for facility movement.
Capable of creating, analyzing, and interpreting data effectively.