Line Technician

Buckeye BroadbandToledo, OH

About The Position

The Line Technician’s primary responsibility is to trouble-shoot and maintain the RF and fiber portion of the system from each node to termination including node equipment, fiber optic cable, forward, return, modem, ingress, leakage, DCT, HD related equipment and digital services. The Line Technician assists the maintenance technicianremove and add network facing technicians, along with demand calls. The Line Technician turns on and tests new or modified system plant and other special assignments as needed. The Line Technician reports directly to the Supervisor, Technical Operations. There are no direct reports to this position.

Requirements

  • High School diploma or equivalent - required
  • 5 years of previous experience in the Telecommunications industry – required
  • Ability to read and spell English properly - required
  • Physical ability to climb poles and ladders - required
  • Physical ability to lift 100 pound objects - required
  • Attention to detail – required
  • Ability to work independently, with little or no supervision-required
  • Demonstrate via written and/or oral testing the ability to troubleshoot system problems from the Node to the Home – required
  • DOT physical and certification required- added during this revision
  • Demonstrate the ability to trouble-shoot, break out and splice fiber after training is complete???

Nice To Haves

  • Math ability to the 12th grade level - preferred

Responsibilities

  • Ability to perform all duties of the Maintenance Technician. remove
  • Performing trouble-shooting, repairing and on-going maintenance of RF and fiber portions of the system from the node to termination.
  • Performing turn-on and testing of new system additions and modifications.
  • Assisting the Maintenance Technician change to network facing to resolve service call change to trouble ticket issues in a timely manner.
  • Interfacing with Power Mode Technician and Hub Technician to resolve system issues.
  • Understanding and using trouble-shooting equipment including but not limited to Bit Error Rate detector, Spectrum analyzer, Time domain reflectometer, Optical light meter, Constellation meter, fusion splicer, fault locator, Optical time domain reflectometer.
  • Computer skills as listed but not limited to: Microsoft Office, AutoCAD LT, POP 2000.remove, add System prints, Wondershare, Xpertrak, PEA, Apache open office
  • Assisting various projects as needed.
  • Assisting with the training of the line, maintenance and service technicians.remove and replace with Universal Technicians or just remove all.
  • Presenting an acceptable, courteous and professional image and have good customer relation skills with our customers and the general public at all times.
  • Using proper radio etiquette. Remove as it is listed below for phone, text and email
  • Helping to create an atmosphere of positive team work, cultural change and employee relations.
  • Following and enforcing the Company’s policies and procedures, including the EEO guidelines and safety, at all times.
  • Performing any miscellaneous department duties as needed.
  • Reading cable and fiber blue prints;
  • Using proper phone, text and email etiquette;
  • Following and enforcing the Company’s policies and procedures, including the EEO guidelines and safety, at all times;
  • Performing any miscellaneous department duties as needed.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

101-250 employees

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