Line Supervisor

Williams-Sonoma • Claremont, NC

100d

About The Position

The Line Supervisor position is located in Claremont, NC. You'll be excited about this opportunity because you will understand and convey Key Performance Indicators (KPI), as well as understanding the downstream consequences of missed KPIs. You will provide onboarding and on-the-job training to associates, utilize Williams-Sonoma's Mission, Vision, and Values to lead daily activities, including managing a team of associates on daily activities. You will use Microsoft Office programs to create reports, analyze and generate communications to management, support the Operations Manager with determining staffing levels for departmental functions, and share business information with teammates through floor presence and effective verbal and written communication. Additionally, you will promote safety awareness and cultivate a safety culture throughout the company, ensure the maintaining of a clean and safe work environment, and communicate safety topics and conduct safety audits. You will also ensure availability of materials (supplies) and resources to all associates in the team, control and maintain steady workflow on the floor, address downtime issues, track productivity, and adopt and endorse continuous improvement concepts where applicable.

Requirements

• High School Diploma or Equivalent.
• At least 5 years of experience in a leadership position.
• Understanding of Systems with proven experience interacting with relevant systems.

Nice To Haves

• Excellent analytical skills and leadership capabilities.
• Experience with Microsoft Office Suite, especially Excel.
• Excellent verbal and written communication skills.
• Ability to lead from the front lines and be hands-on.

Responsibilities

• Understand and convey Key Performance Indicators (KPI) and their downstream consequences.
• Provide onboarding and on-the-job training to associates.
• Utilize Williams-Sonoma's Mission, Vision, and Values to lead daily activities.
• Manage a team of associates on daily activities.
• Use Microsoft Office programs to create reports and analyze data.
• Support the Operations Manager with staffing levels for departmental functions.
• Share business information with teammates through effective communication.
• Promote safety awareness and cultivate a safety culture.
• Ensure a clean and safe work environment and conduct safety audits.
• Ensure availability of materials and resources for associates.
• Control and maintain steady workflow on the floor.
• Address downtime issues through the correct channels.
• Track productivity and provide feedback on performance.
• Assist in root cause analysis on issues pertaining to safety, service, quality, and cost.
• Identify and build peer talent.

Benefits

• Generous discount on all Williams-Sonoma, Inc. brand products.
• 401(k) plan and other investment opportunities.
• Paid vacations and Employee Assistance Programs.
• Time Off to Volunteer and Matching Gifts Community Service Program.
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
• Legal and Identity Protection Plans and Pet Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: High school or GED