Lineside Service Supervisor

Dover Food Retail•Atlanta, GA

About The Position

Our Story : Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l eading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony . DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail. Job Title: Line-Side Delivery Supervisor Location: Conyers, GA What we’re looking for: The Line-Side Delivery Supervisor ensures uninterrupted production by leading the day-to-day delivery of all bill-of-material (BOM) and bulk inventories from warehouse staging areas to point-of-use (POU) locations on the production floor. This role provides dedicated supervision to coordinate resources, enforce material controls, communicate cross-functionally, and drive continuous improvement across procurement, inventory control, warehousing, and production support. In addition, the role leads the cycle count and inventory accuracy team, owning count strategy, execution, variance resolution, and system integrity for line-side, WIP, and warehouse locations. The position has a direct impact on productivity, customer delivery performance, inventory accuracy, and overall financial results.

Requirements

5+ years of experience in manufacturing materials, inventory control, logistics, or warehousing environments.
2+ years of supervisory experience leading material handling or inventory teams.
Lean Manufacturing/continuous improvement experience.
Knowledge and understanding of manufacturing processes.
Demonstrated strong and effective communication skills.
Demonstrated leadership and facilitation ability.
Proficiency using Microsoft Office suite of products.
Ability to develop cross-functional relationships and interact effectively with others in a team environment.
Results oriented, desire and drive for continuous improvement.

Nice To Haves

Bachelor’s degree in supply chain, Business, Engineering, or a related field, or equivalent experience.
Working knowledge of line-side delivery, cycle counting, inventory control, and Kanban replenishment systems.
Strong root cause analysis and problem-solving skills related to inventory discrepancies.
Proficiency with ERP/WMS inventory transactions and basic data analysis.
Strong communication and leadership skills with the ability to work cross-functionally in a fast-paced manufacturing environment.
Lean manufacturing or continuous improvement experience related to inventory accuracy and material flow.
Experience designing or improving cycle count programs and WIP control processes.
APICS/ASCM certification (CPIM, CLTD, CSCP) is a plus.

Responsibilities

Supervise daily line-side material delivery operations, including BOM and bulk material movement from warehouse staging to POU locations for all production lines.
Plan, assign, and manage tugger and milk-run routes to ensure consistent, timely replenishment aligned with production demand.
Support and maintain all internal Kanban, supermarket, and bin replenishment processes; ensure bin sizing, card accuracy, and visual controls are effective and maintained.
Serve as the central point of coordination between Purchasing, Production, Inventory Control, Warehousing, and Shipping to resolve material availability issues and prevent line interruptions.
Oversee the movement and control of all materials, including subassemblies, WIP, non-conforming material, returns, and empty containers.
Own execution of all material transactions and WIP location management to maintain inventory integrity and traceability.
Lead the cycle count and inventory accuracy function, including development of count schedules, assignment of resources, and adherence to counting standards.
Analyze and resolve inventory variances using root cause analysis; implement corrective actions to prevent recurrence.
Ensure timely reconciliation of inventory discrepancies in the ERP/WMS and coordination with Finance and Inventory Control as required.
Develop, implement, and enforce standard work and SOPs for line-side delivery, cycle counting, handler routes, and material presentation.
Monitor performance and respond to shortages, mis-picks, inventory discrepancies, and delivery misses using structured problem-solving methods.
Supervise, train, and coach a team of material handlers, tugger drivers, and cycle counters; manage scheduling, timekeeping, and performance in alignment with company policies.
Ensure compliance with safety standards, powered industrial equipment requirements, and 5S expectations in all line-side, WIP, and warehouse locations.
Support continuous improvement initiatives focused on labor efficiency, inventory reduction, space utilization, and overall material flow optimization.
Coordinate with third-party logistics providers as required to support line-side delivery and inventory accuracy expectations.