Line Services Technician

Florida Institute of Technology

16d•Onsite

About The Position

The Line Services Technician will be the first point of contact for F.I.T. Aviation's customers, Flight Instructors, and students on our ramp. Line Service Technicians are responsible for assuring that all F. I.T. Aviation aircraft are properly fueled and oiled before each flight.

Requirements

High School Diploma or GED
Training in 14CFR139.321 preferred.
Maintains a professional and courteous demeanor with all employees, students, and customers
Must be dependable and able to work with minimal supervision
Must follow all safety policies and procedures
Must maintain a positive attitude and professional image
Must have computer skills
Must be able to read, understand, and interpret instructions and information using the English language
Previous customer service experience and general aviation knowledge preferred
Knowledge of TFBO sales/inventory software preferred.
Must be able to use ladders, work stands, jacks, etc., and be able to work on all areas of the aircraft that may require access during performance of duties.
Must be able to lift, carry, or move aircraft components weighing up to 50 lbs.
Physical requirements include stooping, kneeling, crouching, crawling, reaching, handling, fingering, and feeling
Work is performed in the hangar, flight line, or at remote locations under various weather conditions with elevated nose levels

Responsibilities

Ensure that proper Federal Aviation Authority and Transportation Security Administration rules and regulations are followed at all times
Marshal aircraft to and from the parking area using international hand signals
Provides exemplary customer service to all flight arrival members
Maintains fuel storage farm and complies with all quality control procedures
Drives refueling trucks and towing equipment
Provides fuel service for reciprocating engine airplanes and helicopters with low lead aviation gasoline using 1,000 through 3,000-gallon fuel trucks
Assists passengers with luggage loading and unloading, as necessary
Maintain two-way communication with the customer service desk using two-way radios
Tows aircraft in and out of the hangar for servicing, repairs, storage, and/or parking, as needed
Cleans the interior and exterior of ground support vehicles and equipment, as needed
Operates the ground power unit for external electrical power
Makes and delivers coffee, ice, catering, etc., to customers, as needed
Strong customer service skills and the ability to follow protocol for maintaining a safe working environment are of the utmost importance in this position
Light equipment maintenance and general upkeep of airport facilities
Aircraft care and upkeep, including the wash and wax rotation of the fleet
Perform Coordinate all activities, and complete all work required/assigned by D.O.M., Shift Supervisor, or supervising A&P Mechanics
Hanger maintenance
Admin assistance
Parts and material runner
Shop equipment maintenance