Line Service Technician

Hawthorne Global Aviati•Tuscaloosa, AL

14h•Onsite

About The Position

As a Line Service Technician at Ascension FBO, you will be involved in the business aviation industry, working outdoors and performing a variety of tasks. The role involves providing ground support to arriving and departing aircraft and delivering customer service to crew members and their passengers. You will represent Ascension FBO in a positive and professional manner, with performance evaluated primarily on safe operations and creating a positive customer experience.

Requirements

High School diploma or equivalent.
Minimum of 18 years of age.
Excellent customer relation skills.
Strong organizational skills.
Strong verbal communication skills and the ability to write legibly.
Basic math skills
Possess and maintain valid state driver’s license.
May be required to maintain a valid state commercial driver’s license (CDL) and certification requirements for operating material handling equipment as necessary.
Stable job history

Responsibilities

Active participation in new hire and recurrent training.
Conduct all operations in accordance with company policies and procedures.
Maintain high levels of safety and customer service.
Treat others with courtesy and respect.
Fuel, tow, wing walk and provide general ground support various aircraft in accordance with established procedures.
Marshal and greet aircraft in a professional and friendly manner.
Perform periodic checks of all equipment and facilities and document findings.
Maintain a clean and organized ramp, free of debris and clutter.
Maintain clean and organized facilities and hangars, free of debris and clutter.
Communicate customer feedback with the appropriate Ascension FBO personnel.
Perform various lawn care and janitorial services as assigned.
Immediately report safety incidents or hazards to appropriate management.
Initiate emergency and incident response procedures as required.
Other duties as assigned.