Line & Ramp Services Agent

General Dynamics•Cahokia, IL

43d•$18 - $20•Onsite

About The Position

This role puts you at the center of airport operations, supporting aircraft, crews, and passengers with safety, precision, and exceptional service. Each shift, youll work alongside a dedicated team in a fast-paced, dynamic environment where adaptability, teamwork, and customer focus are key. Your work is supported by both a safety & training network and a robust operations & management framework, allowing you to tap into expertise across functions to guide your efforts. With these interconnected support systems, youll be part of a team committed to delivering top-notch service and meeting the intricate demands of luxury flight. This role is on-site, working from our concierge style Fixed Based Operator (FBO) location in St. Louis, MO where you will be right at the heart of the action. As a key member of the FBO team, you will work closely with clients, passengers, crew, and fellow team members, providing an exceptional experience and ensuring smooth operations for each flight.

Requirements

A High School Diploma, GED, or equivalent education.
A valid drivers license and a strong sense of responsibility.
Basic English communication skills (B1 level or above).
A courteous, respectful attitude and a reliable work ethic.
Willingness to work flexible hours rain or shine.
Must be able to handle the demands of an active, on-the-move role.
A strong eye for quality and a natural focus on customer service.
The ability to stay cool, calm, and collected under pressure.
Someone who takes pride in doing things right, enjoys working outdoors.

Nice To Haves

Preferably at least one year of mechanical experience.
Direct line and ramp experience preferred, but not required.

Responsibilities

Safely handling aircraft ground operations, including fueling, towing, marshalling, and ground support equipment.
Delivering excellent customer service by assisting passengers and crews with luggage, transportation, and amenities.
Maintaining facilities, equipment, and supplies to the highest standards of safety, quality, and cleanliness.
Supporting a strong safety-first culture by following procedures and promptly reporting hazards or issues.
Handle ramp operations while following top-tier safety and quality standards.
Provide porter services delivering luggage, cargo, and transporting crew and passengers.
Assist with aircraft movements, including towing, pushback, marshalling, and disconnecting.
Operate ground support equipment (GPU, water, lavatory services, etc.) with care and precision.
Keep things stocked and spotless by assisting with catering items, ice, coffee, and cleaning duties.
Support a strong safety-first culture by actively participating in safety and quality programs.
Report any hazards, near misses, or unusual occurrences to keep operations smooth and safe.

Benefits

Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts.
Multiple Medical, Dental & Vision insurance options for employee only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards.
Annual Merit Increase opportunity; annual bonus potential up to 5%.
Tuition Reimbursement for approved CE pursuits.

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