Line & Ramp Services Agent

Jet Aviation • Dallas, TX

72d • $19 - $20

About The Position

The position is required to serve the customers needs and the requirements of their aircraft in accordance with Jet Aviation policy and procedures by performing the duties listed below. Aviation operates on a dynamic schedule-things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews. We formally operate 24 hours daily, 7 days weekly. C Shift (10:00 PM - 6:00 AM) will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve.

Requirements

• Must have High School Diploma/GED
• Ability to work flexible schedules and willingness to work in various weather conditions as well as meeting minimum physical requirements of the job
• Must be able to obtain a certificate from NATA Line Service training program
• Must be able to obtain a motor vehicle operating permit (MVOP) within 30-60 days
• Must obtain an Airport ID Badge within 30 days of employment
• Must be at least 18 years of age, with a valid driving license
• Ability to read and communicate in English

Nice To Haves

• Two years related experience as a line service technician and/or training; or equivalent combination of education and experience strongly preferred
• Knowledge of refueling procedures of general aviation aircraft and corporate aircraft
• Knowledge of towing procedures and techniques
• Safety focused
• Results driven able to execute with high personal accountability
• Strong initiative and self-direction
• Performs duties in the supervisors absence
• Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
• Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
• Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Responsibilities

• Responsible for refueling and defueling all types of aircrafts on a daily basis, demonstrating knowledge of specific fueling requirements
• Provides towing and disconnecting services for all types of aircraft
• Executes hand signals in order to guide aircrafts during arrivals and departures
• Provides service to aircrafts using ground support equipment, e.g. use of GPU for aircraft engine starts and ground power, use of lavatory cart and emptying procedures, etc.
• Communicates with employees and/or crew using radios in order to provide excellent customer service
• Assists in providing aircraft with ice, coffee, catering and other necessary services
• Provides transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus
• Assists with aircraft and hangar cleaning, as needed
• Assists with general grounds keeping (grass cutting, weeding, picking up paper and trash, general housekeeping, etc.)
• Other duties may be assigned, as needed

Benefits

• Health, dental & vision insurance
• Matching 401(k)
• Health savings and flexible spending accounts
• Short-term and long-term disability
• Life insurance
• Employee assistance programs
• Health and wellness awards
• Generous paid time off
• Tuition reimbursement
• Employee discounts

What This Job Offers

• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees