Line Locator Supervisor | Birmingham, AL

ACRT Services • Birmingham, AL

1d • $75,000 • Onsite

About The Position

About the Role: The Line Locator Supervisor reports to the Operations Manager at Bermex. This position is responsible for overseeing the locating of underground utilities and associated equipment. This role involves managing a team of technicians, ensuring compliance with safety and regulatory standards, and maintaining accurate records. The Line Locator Supervisor plays a critical role in ensuring the efficient and safe operation of the utility system.

Requirements

• High school diploma or equivalent.
• Must be 21 years of age or older.
• Minimum of 3 years of experience in damage prevention, line locating, or a related field.
• Proven experience in a supervisory or leadership role.
• Strong knowledge of ticket management systems, safety protocols, and regulatory requirements.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and make sound decisions under pressure.
• Must have a valid driver’s license.
• Ability to multi-task and work independently as well as in a team.
• Exceptional flexibility in daily routines and route scheduling.
• Must be flexible in times of need, including extended nights and weekends.
• Adequate time management skills to finish daily locate tasks in a timely manner.
• Excellent communication skills, comfortable interacting with management and customers.
• Ability to interact with unhappy or negative customers in a professional manner.
• Excellent attention to detail for problem solving.
• Ability to lift and carry heavy equipment and materials.
• Willingness to work in various weather conditions and environments.

Nice To Haves

• Advanced technical training or certification in line locating.
• Additional experience in utility services or related fields.

Responsibilities

• Supervise and provide guidance to a team of line locator technicians.
• Conduct performance evaluations, provide training, and foster professional development within the team.
• Oversee the daily ticket schedule and monitor safety, work quality and completion.
• Ensure equipment is in good working condition.
• Troubleshoot and resolve technical issues.
• Routinely audit field employees.
• Maintain and monitor employee Operator Qualifications (OQ’s).
• Ensure all work is performed in compliance with safety regulations and company policies.
• Conduct safety inspections and audits to identify potential hazards and implement corrective actions.
• Stay updated on industry standards and regulatory requirements related to line locating practices.
• Maintain accurate records of completed work orders and pictures.
• Prepare and submit regular reports on team activities, performance, and any incidents or issues encountered.
• Utilize computerized systems to track work orders, inventory, and other relevant data.
• Address customer inquiries and complaints related to locate work orders.
• Coordinate with other departments to ensure customer satisfaction and resolve service issues promptly.
• Provide technical support and guidance to customers as needed.
• Manage inventory of locating devices, tools, and parts to ensure adequate supply for ongoing operations.
• Coordinate with procurement to order necessary equipment and materials.
• Implement inventory control procedures to minimize waste and loss.

Benefits

• Competitive salary based on experience.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and advancement.
• Group health plans including medical/prescription, dental, vision and a variety of other coverage options.
• Company paid group life insurance, accidental death & dismemberment insurance, short and long-term disability.
• Flexible Spending Accounts or an option for a Health Saving Account with company match.
• Company paid Employee Assistance Program (EAP) for all employees and eligible family members.
• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost.
• Roth or Traditional 401(k) Retirement plan with company match.
• Paid Vacation.
• Paid Holidays.
• Paid Wedding Day.
• Veterans Day paid time off for our veterans.
• Paid Sick Time (New York based positions ONLY).
• Company vehicle (for all driver-based positions).
• Gas card for company vehicle (if applicable).
• Company provided cell phone or mobile allowance (if applicable).
• Boot allowance from approved vendors.
• Daily per diem for travel-based positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED