Lincoln Customer Service Concierge
North Florida Lincoln•Jacksonville, FL
3d
About The Position
Lincoln Customer Service Concierge Premier Lincoln Dealer in Jacksonville Florida area is looking Lincoln Customer Service Concierge You provide a proactive / customer focused attitude to provide superior service to our client base.
Requirements
- Proven Track Record of achieving Exceptional Customer Satisfaction
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize workload
- Experience in customer service preferred
- Hospitality industry setting experience a plus
Nice To Haves
- Hospitality industry setting experience a plus
Responsibilities
- Assist our customers with making reservations for Service Center appointments by telephone and online appointments
- Verify the date and time and coordinating Pick up and Delivery of their vehicles and/or a loaners while their vehicle is in for Service if requested
- Work closely with ASM to ensure the best Experience possible
- Provide exceptional customer service to all clients
- Answer phone calls and emails in a timely and professional manner
- Handle customer inquiries, issues, and feedback
Benefits
- Competitive compensation
- Opportunity for growth and advancement
- Health insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
