Limitorque Service Technician

FERGUSON•Alsip, IL

23h•Hybrid

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries, aiming to make complex projects simple, successful, and sustainable. As a Fortune 500 company with approximately 36,000 associates across 1,700 locations, Ferguson provides best-in-class products and services across commercial/mechanical, facilities supply, fire and fabrication, HVAC, industrial, residential trade, residential building and remodel, waterworks, and residential digital commerce sectors. The company emphasizes a supportive environment and customer service. As a Limitorque Service Technician, you will be responsible for assembling, wiring, calibrating, testing, troubleshooting, and repairing various automated valve packages, with a primary focus on Limitorque electric actuators. This role involves both in-location work at Ferguson VAC and field service, including installation, startup, commissioning, inspection, repair, and support of Limitorque actuators and related valve automation equipment. The technician must work safely with industrial electrical systems, interpret technical documents, and adhere to all safety regulations.

Requirements

2 to 5 years of experience in electric actuation, valve automation, or related service/repair work
Must be at least 18 years old
Valid state issued license is required
Experience with electric actuator wiring, setup, calibration, troubleshooting, and repair
Working safely with industrial electrical systems, including live 240V and 480V
Ability to read and understand customer technical data, wiring diagrams, schematics, and actuator documentation
Ability to troubleshoot issues in both shop and field environments
Willingness and ability to travel for field service work and factory product training
Pre-employment drug and background screening required
Strong communication, time management, organizational skills, ability to multi-task, manage priorities, meet order and service deadlines, goal-oriented, self-motivated and able to build relationships while working in a team environment
Ability to learn quickly and adapt to new products, procedures, and customer requirements

Nice To Haves

Hands-on experience with Limitorque actuators, MOVs, or other electric actuator platforms strongly preferred
Experience with both quarter-turn and linear valve/actuator applications preferred
Basic computer knowledge and Smartsheets experience strongly preferred
Knowledge of shipping, receiving, and inventory control preferred

Responsibilities

Assemble, wire, calibrate, test, troubleshoot, and repair a variety of automated valve packages, with a primary focus on Limitorque electric actuators
Perform Limitorque actuator setup, calibration, diagnostics, maintenance, and repair at Ferguson VAC location
Perform field service work including installation, startup, commissioning, inspection, repair, and support of Limitorque actuators and related valve automation equipment
Work safely with and around live industrial electrical systems, including 240V and 480V, on a daily basis
Read and interpret customer specifications, wiring diagrams, schematics, actuator manuals, and technical documents
Follow all established standard operating procedures for valve automation, including maintaining a safe and organized workspace and observing necessary safety precautions during assembly, testing, storage, and transfer of product
Interact professionally and courteously with inside sales, outside sales, management, warehouse personnel, and customers when addressing technical questions and service needs
Assist in supporting technical training related to valve automation and Limitorque/MOV products
Travel out of town as needed for field service, customer support, and factory product training
Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs.
May be responsible for providing driver duties and responsibilities