About the position
The Limited Diagnostic Radiographer Care Guide is responsible for patient registration, collecting payments, rooming, assisting the provider with care and treatment, preparing patients for radiologic procedures, performing x-rays within their scope, discharging, and following up with patients. It is a role of the Care Guide to companion patients and their secondary guests through the entire experience to maximize clinical excellence, reduce treatment times, and maximize patient experience; before, during, and after the patient visit. The Care Guide is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting, working closely with the provider and other clinical staff. Acting as the patient advocate, the Care Guide has continuous contact with providers, patients, patient families' significant others, community agencies, and patient care staff and management. This position requires floating to various facilities.
Responsibilities
- Patient registration and collecting payments
- Rooming patients and assisting the provider with care and treatment
- Preparing patients for radiologic procedures
- Performing x-rays within their scope
- Discharging patients and following up with them
- Companion patients and their secondary guests through the entire experience
- Maximizing clinical excellence and reducing treatment times
- Assisting the provider with front office and back-office duties
- Floating to various facilities as needed
Requirements
- High School Diploma/GED
- 1 year healthcare experience
- Limited scope testing certification provided by ARRT
- American Heart Association (BLS for Health Care Providers)
- Excellent interpersonal and communication skills
- Solid computer skills, including proficiency with Microsoft software
- Strong analytical and problem-solving skills, with attention to detail
Nice-to-haves
- Previous experience as a medical office assistant or CNA or equivalent
- Previous experience with an electronic health record
- Knowledge of urgent care medical specialty and medical terminology
- Knowledge of Epic
- Exceptional customer service and phone etiquette
- Knowledge and integration of available standards, resources, and data
Benefits
- $5000 Sign On Bonus - Prorated on hours worked per week
- 24 hours of Vacation and Holiday time available for use beginning day 1 for candidates with 5+ years of direct experience
- Comprehensive and market-competitive total rewards package
