Lil' Kickers Soccer Coordinator

Lost Nation Sports Park East•Willoughby, OH

48d•$20,000•Hybrid

About The Position

As the Lil’ Kickers Coordinator, you are expected to manage and continuously grow all Lil’ Kickers programming at Lost Nation Sports Park in Willoughby. Your responsibilities are focused on four key areas: Operations, Marketing & Sales, Hiring & Training, and Leadership. Operations: You will oversee all aspects of the day-to-day Operations of Lil’ Kickers, including: DaySmart: All things Lil’ Kickers including: Seasons, Levels, Classes, Rosters, Free Trials and Make-ups will be maintained regularly without significant error. Equipment, Marketing Collateral, & Uniforms: Regularly maintain, inventory, and order equipment, marketing materials, and uniforms to ensure seamless operations. Customer Experience: Continuously review, improve, and uphold excellent experience for every aspect of a Lil’ Kickers customer’s interaction with Lost Nation Sports Park. Continuous improvement of the Free Trial customer experience is expected, with a Free Trial Conversion rate meeting or exceeding the Lil’ Kickers Franchise national average. Marketing & Sales: You will oversee all aspects of Marketing & Sales efforts for Lil’ Kickers, including: Marketing Initiatives: According to the Lil' Kickers Coordinator Checklist, proficiently execute all marketing initiatives for your program. LK Social: Carry out effective social media engagement using the LK Social social media management tool. Sales Initiatives: According to the Lil' Kickers Coordinator Checklist, proficiently conduct all sales initiatives for your program. Continuous improvement of key sales moments, including Priority Registration Week (PRW), Bring-a-Friend Week, and the final week of each season, is expected. Continuous Growth: Through all of the above Marketing & Sales efforts, continuous growth of Revenue, Enrollment, and Customer Retention is expected. Hiring & Training: You will oversee all aspects of Hiring & Training efforts for Lil’ Kickers, including: Hiring: Manage the entire hiring process efficiently, ensuring a continuous inflow of applications, timely responses to all applications, and proactively seeking top candidates to build your Team. Training: Conduct on-field trainings weekly and quarterly to continuously improve the on-field product for all Lil’ Kickers programming. Coach Check-ins: Evaluate at least 3 classes per week using the Coach Check-in tools provided through The Kickoff, and give actionable feedback to Coaches following those Check-ins. The Kickoff: Review your Team’s progress and engagement through all applicable training courses provided through The Kickoff, and ensure the Curriculum is being followed in every class according to The Kickoff. Leadership: You will lead your team according to the L.I.V.E. Core Values of Lil’ Kickers: Lead: A Lil’ Kickers Coordinator is a leader, not just a manager. You will lead by example and model Servant Leadership. Inspire: You will engage your team in a manner that inspires them to provide a fun, child development- focused, engaging experience for every child and parent they interact with. Value: You will lead an environment and culture where your Team can feel psychologically safe, belong, and grow. Equip: You will believe in your Team's potential and give each person meaningful feedback to equip them. All of the above expectations are expected to be done according to the best practices outlined by the Lil’ Kickers Franchise Team in conjunction with your supervisor(s) at Lost Nation Sports Park.

Responsibilities

Oversee all aspects of the day-to-day Operations of Lil’ Kickers
Maintain Seasons, Levels, Classes, Rosters, Free Trials and Make-ups regularly without significant error
Regularly maintain, inventory, and order equipment, marketing materials, and uniforms to ensure seamless operations
Continuously review, improve, and uphold excellent experience for every aspect of a Lil’ Kickers customer’s interaction with Lost Nation Sports Park
Proficiently execute all marketing initiatives for your program
Carry out effective social media engagement using the LK Social social media management tool
Proficiently conduct all sales initiatives for your program
Manage the entire hiring process efficiently
Conduct on-field trainings weekly and quarterly
Evaluate at least 3 classes per week using the Coach Check-in tools
Review your Team’s progress and engagement through all applicable training courses
Lead your team according to the L.I.V.E. Core Values of Lil’ Kickers