Lighting Specialist

MCNAUGHTON-MCKAY ELECTRIC CO • Hamtramck, MI

5h • Onsite

About The Position

The Lighting Specialist manages lighting projects for customers and prospective customers, and processes orders for materials or merchandise.

Requirements

• Technical degree or course work demonstrating an understanding of engineering or architectural drawings and specifications preferred. High school diploma required; advanced degree preferred.
• Two plus years in the lighting market preferred.
• High degree of knowledge of electrical distribution operations and/or similar product knowledge; two or more years of experience in operations, counter sales or in the electrical distribution industry required.
• Proven skills in communication, both written and oral.
• Ability to organize, prioritize and complete tasks at own initiative with minimal supervision.
• Basic computer skills with MS Office products required.
• Thorough knowledge of McNaughton-McKay’s business systems required.

Responsibilities

• Quotes all aspects of lighting and lamps (i.e. job quotes & print take-off, design/build, customer specified lighting projects).
• Processes customer orders, changes and cancellations as received via telephone, facsimile, mail, customer or company employee.
• Determines, communicates and documents:
• pricing (including discount, sales representative’s commission, shipping charges, etc.)
• delivery date
• shipping instructions or restrictions
• anticipated delays, if any
• any additional information requested
• Provides customers with pricing and stock information as requested.
• Responds to customer quotation requests by providing information on price and delivery.
• Conducts delivery status follow-up by expediting or tracing missing or delayed shipments.
• Provides customers with basic technical support.
• Acts as liaison between customer and other McNaughton-McKay activities.
• Attempts to sell additional merchandise to customer.
• Creates, implements, and revises procedures and instructions.
• Reviews engineering and architectural drawings and specifications to ensure compliance with plans and schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees