LIGHTING PROJECT MANAGER-SPECIAL DEPT

City Electric Supply•Dallas, TX

111d•$55,000 - $65,000

About The Position

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service. About City Electric Supply CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches worldwide, of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values. Summary The Project Manager is focused on growing and expanding City Electric Supply’s presence with Strategic and National customers. The candidate will be working to identify and develop customers located throughout the US utilizing CES’s 550+ US branches and 5 distributions centers. In this fast-paced position, the ideal candidate will need to be professional, well organized, able to solve problems, and willing to go above and beyond to ensure the customer is satisfied with the services, solutions, and products supplied. The candidate will work directly with stakeholders to develop customer-focused solutions enabling us to provide superior service and win business. The Strategic Accounts Groups is a centralized resource and point of contact for stakeholders enabling us to develop “outside the box” solutions and to leverage our existing nationwide branch network and distribution centers.

Requirements

Lighting and/or Gear estimating experience is preferred
1-2 years customer service experience - electrical/lighting industry preferred
A proactive self-starter with the ability to succeed with minimal guidance.
Ability to interact and communicate effectively with internal and external clients.
Excellent organizational skills with an emphasis on priorities and goal setting.
Able to work in a fast-paced environment and deliver commitments internally and to customers.
A desire to grow an innovative new division within CES.

Responsibilities

Coordinates, participates, and manages all project management documentation internally and externally.
Take-offs and product training to acquire industry knowledge
Assists lead project manager with clientele support, including but not limited to construction & project schedules, inventory management, and communication internally & externally.
Process, expedites & follow through with orders for clients.
Monitors project execution from shipment to warranties, coordinates issues with damages, missing products & delivery service failures.
Processes RGA/RMA, Credit Memos, Freight Claims, Pick-Up, Storage and any other affiliated tasks associated with post shipment.
Works with shipping companies, manufacturers and jobsite for freight issues & special delivery requirements
Warranty support between manufacturer and clientele
Prepares and distributes weekly expediting reports.
Coordinates any additional materials needed
Provides O&M manual for all projects, listing warranties for all products provided
Assist with quotations, inside sales and new business development
Summary & Consolidating billing for projects, based on customers’ requirements
Acts as team lead on small projects
Ability to develop and maintain positive relations with customers, coworkers, and supervisors.
Ability to multi-task and to work effectively in a fast-paced environment.
Demonstrates critical thinking and problem-solving skills.
Ability to work full-time or overtime, if necessary.
Ability to work effectively both independently and as part of a team.

Benefits

Medical, Dental, Vision Insurance.
401(k) company match program.
Telehealth.
Short-term and Long-term disability insurance.
Basic and AD&D Life Insurance paid for by the company.
Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
Employee Assistance Program.
Mental, physical, financial wellness.
Auto and Home Insurance discounts.
Paid Time Off and 7 paid Holidays.
Paid Pregnancy, Parental, and Adoption Leave programs.
Employee Discount Program.
Training Programs.
Internal growth opportunities in a fast-growing company.
In some jurisdictions, state or local laws address sick leave or other leave of absence. The Company complies with all such laws. This policy shall apply only to the extent that it does not conflict with applicable law.